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Interacting effectively and harmoniously with your stakeholders and team members is crucial to your success as a business analyst. In this business analysis training course, you see how specific skills, behaviours, and attitudes can impact business analysis activities, and enhance your ability to become a key influencer on projects in your organization.
Why soft skills are important in business analysis
Introducing the BA Interaction Model
Aligning soft skills competencies to elicitation
Deploying strategic collaboration techniques
Presenting to the organization
Eliciting requirements
Creating dynamic questioning strategies
Working with non–verbal communication
Elicitation strategies for requirements workshops
Develop the skills to become a "Complete Facilitator"
Creating an assertive facilitation climate
Building consensus
Handling behaviors
Principles of negotiation
Uncovering and communicating issues
Visualization techniques
Applying soft skills for influence and leadership
Hassle-Free Enrolment: No advance payment required to reserve your seat.
Tuition due 30 days after you attend your course.
Tuition — Standard: $2745 Government: $2415
Feb 20 - 22
(
3 Days)
9:00 AM - 4:30 PM EST
New York / Online (AnyWare)
Reserve Your Seat
Apr 17 - 19
(
3 Days)
9:00 AM - 4:30 PM EDT
Alexandria, VA / Online (AnyWare)
Reserve Your Seat
Jun 26 - 28
(
3 Days)
9:00 AM - 4:30 PM EDT
Herndon, VA / Online (AnyWare)
Reserve Your Seat
Oct 16 - 18
(
3 Days)
9:00 AM - 4:30 PM EDT
Alexandria, VA / Online (AnyWare)
Reserve Your Seat
Dec 18 - 20
(
3 Days)
9:00 AM - 4:30 PM EST
Herndon, VA / Online (AnyWare)
Reserve Your Seat
Guaranteed to Run
When you see the "Guaranteed to Run" icon next to a course event, you can rest assured that your course event — date, time, location — will run. Guaranteed.Enrolling at least 3 people in this course? Consider bringing this (or any course that can be custom designed) to your preferred location as a private team training.
For details, call 1-888-843-8733 or Click here »
$2745
$2415
Course Tuition Includes:
Standard Course Hours: 9:00 am – 4:30 pm
*Informal discussion with instructor about your projects or areas of special interest: 4:30 pm – 5:30 pm
Learning Tree's comprehensive training and exam preparation guarantees that you will gain the knowledge and confidence to achieve professional certification and advance your career.
Earn 17 PDUs
PMI, the Registered Education Provider logo, PMP, CAPM, PMI-ACP,
and PMBOK are marks of the Project Management Institute, Inc.
This course is approved by PMI® for 17 professional development units (PDUs). For more on the Project Management Institute and a full list of courses approved for PDUs.
Leadership : 17 PDUs