IT Management Skills Training

In this module, you will learn how to: 

• Communicate the importance of introducing new concepts 
• Build managerial competencies 
• Apply modern leadership styles that provide value to your team 

In this module, you will learn how to:  

• Improve your personal leadership style through increased awareness 
• Empower your staff for increased success and long-term growth 
• Lead by example 

In this module, you will learn how to: 

• Inspire collaborative partnerships 
• Identify and work with the strengths of your staff 
• Follow a proven step-by-step process for delegating and gaining acceptance of work 
• Plan your delegation and define tasks 
• Determine effective tracking and follow-up for delegated tasks 
• Negotiate shared expectations 

In this module, you will learn how to:  

• Create a team state of mind 
• Facilitate team-building activities 
• Strengthen team communication 
• Apply a three-level model for team building 
• Work effectively across organizational units, time zones, and geographic boundaries 
• Overcome the hidden overhead of separation 

In this module, you will learn how to: 

• Set performance measures that work in a technical environment 
• Apply a continuous appraisal approach to identify gaps in performance 
• Strengthen team performance by integrating coaching and appraisal techniques 
• Optimize performance by minimizing typical disruptions in the workplace 
• Recognize and address ineffective performance in a clear, constructive manner