ITSM Certification Training

IT service management (ITSM) gives your organization the processes, procedures, governance and continual IT service improvement best practices necessary to plan, design, deliver, operate and control the information technology (IT) services offered to your customers.

With our ITSM certification training, you can earn relevant certifications like ITIL®, COBIT®, TOGAF®, Lean IT, as well as leverage Scrum, DevOps, MOF and KanBan to make your service more responsive and your problem management more effective. Learn to leverage these popular IT Skills frameworks so that the right people, processes and technology are in place for your organization to meet its business objectives.

RELATED TRAINING: ITIL Training; Agile Training; DevOps Training

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TOGAF: How IT Architecture Leads to Organizational Success

On-Demand Webinar • Earn 1 CEU

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ITIL Certifications

Making the Transition from ITIL v3 to ITIL 4

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ITIL (12)
COBIT (2)
TOGAF (1)
Agile (4)

Course Levels

Foundation
Intermediate
Advanced

Voucher Eligibile

Microsoft SATVs

Delivery Methods

In-class
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In-class
Our Education Centre classrooms provide a unique, inspiring and secure learning environment where you build on your own experiences as you acquire new knowledge and expertise. Learning and motivation are stimulated by actively engaging in real-life scenarios.
 
Live, Online
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Live, Online
Our live, online attendance platform lets you experience the same instructor-led training as at our Education Centres from the convenience of your home, work or nearest AnyWare Centre.
 
Blended & On Demand
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Blended & On Demand
With a blend of video, text, hands-on labs, and knowledge checks, you will receive the same high quality content as the live event, but you can attend on your own time, at your own pace.

Bring ANY Learning Tree course to your organization and receive award-winning training for your entire team - together, wherever they are.

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ITIL® V3 Training Courses

ITIL® v3 Foundation Certification Training
  • Foundation
  • Course 1197
  • 3 Days
  •  Blended & On Demand  Live, Online  In-class
ITIL® v3 Practitioner Certification Training
  • Intermediate
  • Course 1198
  • 2 Days
  •  Blended & On Demand  Live, Online  In-class
ITIL® v3 Lifecycle: Continual Service Improvement Training
  • Intermediate
  • Course 994
  • 3 Days
  •  Blended & On Demand  Live, Online  In-class
ITIL® v3 Lifecycle: Service Strategy Training
  • Intermediate
  • Course 982
  • 3 Days
  •  Blended & On Demand  Live, Online  In-class
ITIL® v3 Lifecycle: Service Operation Training
  • Intermediate
  • Course 991
  • 3 Days
  •  Blended & On Demand  Live, Online  In-class
ITIL® v3 Capability: Operational Support and Analysis Training
  • Intermediate
  • Course 995
  • 5 Days
  •  Blended & On Demand  Live, Online  In-class
ITIL® v3 Lifecycle: Service Transition Training
  • Intermediate
  • Course 992
  • 3 Days
  •  Blended & On Demand  Live, Online  In-class
ITIL® v3 Capability: Release, Control and Validation Training
  • Intermediate
  • Course 996
  • 5 Days
  •  Blended & On Demand  Live, Online  In-class
ITIL® v3 Lifecycle: Service Design Training
  • Intermediate
  • Course 993
  • 3 Days
  •  Blended & On Demand  Live, Online  In-class
ITIL® v3 Managing Across the Lifecycle Training
  • Advanced
  • Course 983
  • 5 Days
  •  Blended & On Demand  Live, Online  In-class
ITIL® v3 Capability: Planning, Protection and Optimization Training
  • Intermediate
  • Course 997
  • 5 Days
  •  Blended & On Demand  Live, Online  In-class
ITIL® v3 Capability: Service Offerings and Agreements Training
  • Intermediate
  • Course 998
  • 5 Days
  •  Blended & On Demand  Live, Online  In-class
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