Transform Business Workflows with Generative AI (AB-730)

What Is Generative AI?

A beginner-friendly introduction to generative AI technologies, how they work, and why they matter. Learners explore responsible AI principles and see how Microsoft 365 Copilot applies generative AI to everyday workflows.

Topics:

• What generative AI is and how it creates new content
• Key principles of responsible AI
• How Microsoft 365 Copilot acts as a workflow companion

Employ Copilot Chat as Your AI Assistant

A practical look at Microsoft 365 Copilot Chat — what it does, how to prompt it effectively, and how to manage conversations. Learners also get an introduction to agents and how they support task automation.

Topics:

• Overview of Copilot Chat
• Writing effective prompts
• Managing prompts and conversations
• Introduction to Copilot agents

Draft and Refine Business Content Using Microsoft 365 Copilot

A hands-on walkthrough for using Copilot to draft, revise, and elevate business content. Learners explore how Copilot assists with first drafts, content refinement, and research using built-in agents.

Topics:

• Drafting business content with Copilot
• Research and information gathering with the Researcher Agent
• Editing and enhancing content collaboratively

Analyse and Visualise Data Using Microsoft 365 Copilot

This module shows learners how to analyse datasets, generate insights, and create visualisations using Copilot capabilities in Excel and related tools.

Topics:

• Using Copilot to streamline Excel workflows
• Generating insights with the Analyst Agent

Manage Meetings and Collaboration Using Microsoft 365 Copilot

Learners discover how to use Copilot across Microsoft 365 to prepare meetings, summarise discussions, follow up on action items, and collaborate more effectively.

Topics:

• Meeting preparation and follow-up with Copilot
• Enhancing collaboration with Copilot Chat, Pages, and Notebooks

Define the Role You Want Microsoft 365 Copilot to Play in Your Business Workflow

A scenario-driven module where learners apply Copilot to real business tasks and decide how AI can support their own workflows.

Topics:

• Preparing weekly status reports
• Building client proposal decks
• Creating executive summaries