Module 1: The New BA Landscape
- Why AI changes the BA role
- Types of AI relevant to BA (GenAI, Predictive AI, NLP, Process AI)
- Industry trends and future BA competencies
Module 2: AI in Requirements Elicitation
- Using AI to prepare interview questions
- Turning meeting transcripts into themes, user stories, and acceptance criteria
- AI for stakeholder sentiment analysis Tools: ChatGPT, Fireflies, Otter, Jira AI
Module 3: AI in Requirements Documentation & Analysis
- AI for clarity checks, ambiguity detection, and requirements quality (Requirements Engineering)
- Auto-generating BA artifacts
- Problem statements
- AS-IS & TO-BE summaries
- Business rules
- Converting requirements for tech, business, and execs
Module 4: AI for Process Mapping & Improvement
- Using AI to design workflows
- AI-driven process mining
- Identifying automation opportunities
- Drafting Power Automate / UiPath workflows Tools: Celonis, Miro AI, Power Automate Copilot
Module 5: AI for Data Analysis
- AI-assisted quantitative analysis
- Asking natural-language questions to data
- Forecasting and predictive modeling for business cases Tools: Power BI Copilot, Tableau GPT, Excel Copilot
Module 6: AI in Testing & Quality Assurance
- AI-generated test cases
- Checking requirement completeness
- Validating business logic
Module 7: Stakeholder Engagement Using AI
- Using AI to adapt communication for different stakeholders
- AI for persona development
- Improving conflict resolution with AI reflection tools
Module 8: AI in Business Case Development
- Using AI for benefits modeling
- AI-generated risk assessments
- Predictive ROI analysis
Module 9: AI in Solution Evaluation & TOM Design (Business Architecture)
- Simulating future-state scenarios
- AI-supported TOM diagrams (Business Capability Map viewpoints)
- AI-enabled gap analysis
Module 10: Ethics, Governance & Responsible AI for BAs
- Bias, transparency, data privacy
- Human oversight
- Safe use of AI in corporate environments
- AI governance and compliance
Module 11: Building Your AI-Enabled BA Toolkit
- Tool selection guide for BAs
- How to embed AI in your BA workflow
- Skills roadmap for becoming an AI-enabled BA
- Sample templates (provided as downloadable assets
Final Activity: AI-Enhanced BA Capstone Participants work in teams to produce a full artifact pack for a simulated project using AI:
- Stakeholder map
- User stories
- Process maps
- Business case
- Test cases Executive summary Presentations
