Manage and Secure Microsoft 365 Endpoints by Using Intune (MD-102)

Prepare Infrastructure for Devices Using Microsoft Intune and Microsoft Entra ID

Explore the foundations of modern endpoint management using Microsoft Intune and Microsoft Entra ID. Learn how to prepare identity infrastructure, configure device enrollment, and streamline Windows deployment.

Learning Objectives:

• Understand endpoint management strategies and Microsoft Intune capabilities.
• Configure Microsoft Entra ID for device identity, authentication, and policy management.
• Plan and implement device enrollment across Windows, macOS, iOS/iPadOS, and Android.
• Deploy and troubleshoot Windows devices using Windows Autopilot.

Manage and Maintain Devices Using Microsoft Intune

Learn how to configure, monitor, and maintain managed devices throughout their lifecycle. Explore device policies, Windows updates, performance monitoring, and troubleshooting techniques.

Learning Objectives:

• Create and manage device configuration profiles and compliance policies.
• Monitor device health and performance using Endpoint Analytics and Intune reporting.
• Manage Windows updates using update rings, Hotpatch, and Windows Autopatch.
• Troubleshoot enrollment, configuration, and compliance issues.

Manage Applications Using Microsoft Intune

Explore how to deploy, secure, and manage applications across enterprise devices. Learn to implement application protection policies, monitor deployments, and manage applications throughout their lifecycle.

Learning Objectives:

• Deploy Microsoft 365, Win32, Microsoft Store, and line-of-business applications.
• Implement application protection and configuration policies to secure corporate data.
• Manage application updates, assignments, and retirement.
• Monitor application performance and troubleshoot deployment issues.
• Deploy and maintain applications using the Microsoft Intune Enterprise App Catalog.

Protect Devices Using Microsoft Intune

Learn how to strengthen endpoint security using Microsoft Intune and Microsoft Defender. Explore device encryption, advanced threat protection, compliance enforcement, and secure access to corporate resources.

Learning Objectives:

• Implement endpoint security policies using Microsoft Defender and Intune.
• Configure device encryption and advanced threat protection capabilities.
• Enforce device compliance policies and automate security remediation.
• Secure mobile access to corporate resources using Microsoft Tunnel.
• Deploy and manage device certificates using Microsoft Cloud PKI.

Automate and Optimize Endpoint Management Using Microsoft Intune

Discover how automation, AI-powered tools, and performance analytics simplify endpoint management. Learn to streamline administrative tasks, improve troubleshooting, and optimize device performance.

Learning Objectives:

• Automate endpoint management tasks using PowerShell and Microsoft Graph.
• Use AI and Microsoft Copilot tools to assist with device management and troubleshooting.
• Monitor endpoint performance using Endpoint Analytics.
• Implement proactive remediations to improve device reliability and user experience.

Support Operational Excellence and Readiness Using Microsoft Intune

Explore best practices for maintaining a secure, efficient, and reliable Microsoft Intune environment. Learn how reporting, administrative controls, and tenant health monitoring support effective endpoint operations.

Learning Objectives:

• Generate and analyze Intune reports to monitor device and policy performance.
• Configure role-based access control (RBAC) and administrative delegation.
• Monitor tenant health, service availability, and operational readiness.
• Use auditing and diagnostic tools to maintain a secure Intune environment.

Extend Endpoint Capabilities Using Microsoft Intune Suite

Explore the advanced endpoint management and security capabilities available through Microsoft Intune Suite. Learn how premium tools enhance remote support, analytics, and privilege management.

Learning Objectives:

• Identify Microsoft Intune Suite capabilities, licensing, and use cases.
• Configure and manage secure remote assistance using Remote Help.
• Analyze device health and performance using advanced endpoint analytics.
• Implement Endpoint Privilege Management to control elevated access.

Deliver Cloud-Hosted Desktops Using Azure Virtual Desktop and Windows 365

Learn how to deliver, manage, and secure cloud-hosted Windows desktops. Explore Windows 365 and Azure Virtual Desktop capabilities and their integration with Microsoft Intune.

Learning Objectives:

• Explain Windows 365 capabilities, deployment options, and licensing considerations.
• Provision and manage Windows 365 Cloud PCs using Microsoft Intune.
• Explore Azure Virtual Desktop architecture and deployment models.
• Integrate Azure Virtual Desktop with Intune for unified endpoint management.