Management Skills Training

In this module, you will learn how to: 

• Make the transition from expert to manager 
• Manage people with more experience and skill 
• Develop a management role model 
• Adapt the model to your managerial situation

In this module, you will learn how to:  

• Develop three key interpersonal skills 
• Work with others by applying integral interpersonal skills 
• Respond appropriately in important situations 
• Use emotional intelligence (EI) to lead by example

In this module, you will learn how to: 

• Avoid the top demotivators 
• Leverage motivators that work for everyone 
• Maximize your impact on motivation 
• Match motivators to individual expectations 
• Identify people's basic needs 
• Recognize and respond to generational differences 
• Develop and apply a motivational strategy

In this module, you will learn how to:  

• Create a spirit of partnership 
• Set common goals for your team  
• Apply a proven step-by-step process for delegation 
• Determine individual strengths 
• Build on natural talents 
• Collaborate effectively for successful outcomes

In this module, you will learn how to: 

• Set group norms for yourself and your team 
• Establish shared purpose and mutual accountability 
• Create an environment conducive to collaboration 
• Enhance communication through a three-layer goal clarification model

In this module, you will learn how to: 

• Encourage others to achieve their potential 
• Utilize continuous appraisal techniques 
• Integrate coaching and appraisal to build performance 
• Intervene effectively when performance goes off track 
• Reinforce and redirect behaviors with constructive feedback

In this module, you will learn how to: 

• Craft your personal approach to management 
• Create momentum and flexibility in your team 
• Take action to implement your personal goals 
• Challenge organizational constraints