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In this Business Relationship Management (BRM) training course, you take on the role of a business relationship manager, learn to overcome communication barriers between IT and the business, leverage innovative best practices, and solve business problems in an IT environment. You learn to take on the role of the trusted IT adviser who can align the needs of the business with IT services.
LIVE, INSTRUCTOR-LED
TRAINING AT YOUR SITE
Our FlexVouchers help you lock in your training budgets without having to commit to a traditional 1 voucher = 1 course classroom-only attendance. FlexVouchers expand your purchasing power to modern blended solutions and services that are completely customizable. For details, please call 888-843-8733 or chat live.
Feb 24 - 26
9:00 AM - 4:30 PM EST
Online (AnyWare)
May 5 - 7
9:00 AM - 4:30 PM MDT
Denver / Online (AnyWare)
Aug 25 - 27
9:00 AM - 4:30 PM EDT
Herndon, VA / Online (AnyWare)
Oct 27 - 29
9:00 AM - 4:30 PM MDT
Denver / Online (AnyWare)
Guaranteed to Run
When you see the "Guaranteed to Run" icon next to a course event, you can rest assured that your course event — date, time — will run. Guaranteed.The trusted IT advisor
Business Relationship Management (BRM) roles
Defining a catalogue of services
Developing awareness of the organizational culture
Knowing your stakeholders
Optimizing the first meeting
Planning the relationship strategy
Performing competitive analysis
Identifying opportunities for improvement
Designing a strategy to meet customer needs
Responding to requests
Selling your solutions to the business
Managing project handoffs
The IT relationship scorecard
The trusted IT advisor
Business Relationship Management (BRM) roles
Defining a catalogue of services
Developing awareness of the organizational culture
Knowing your stakeholders
Optimizing the first meeting
Planning the relationship strategy
Performing competitive analysis
Identifying opportunities for improvement
Designing a strategy to meet customer needs
Responding to requests
Selling your solutions to the business
Managing project handoffs
The IT relationship scorecard
Business Relationship Management understand, interpret, and provide insight on IT services within the organization.
Business relationship managers provide value to their organization by aligning business needs with IT services, while satisfying the needs of stakeholders.
Yes! We know your busy work schedule may prevent you from getting to one of our classrooms which is why we offer convenient online training to meet your needs wherever you want, including online training.
Yes, you can receive PDUs from the Business Relationship Management: Aligning IT & the Business course.
To find out how many PDUs you can receive, check out the PMI Q&A List ›
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