Influence Skills: Getting Results without Direct Authority
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You Will Learn How To
- Apply influence strategies to gain commitment and foster collaboration
- Gain buy-in by dynamically adjusting your approach to others
- Achieve goals by enhancing trust and cooperation
- Deal effectively with challenging behaviours to overcome resistance and inertia in others
- Use knowledge and competence to influence others
Course Outline
- Defining Influence
- Identifying the three critical elements
- Building value with others
- Working with resistance for positive outcomes
- The Elements of Influence
Five critical factors for influencing others
- Applying the five factors: capability, perceived value, perceived value realization, perceived cost, perceived risk
- Using an influence formula to guide your planning
Achieving and maintaining commitment
- Stating your desired results
- Going beyond compliance
- Creating collaboration
Recognizing manipulation and taking positive action
- Differentiating manipulation from influence
- Gaining an agreement you can count on
- Building Your Foundation
Establishing and maintaining trust
- Creating trust-based relationships
- Maintaining ethics and integrity
Developing rapport
- Establishing immediate rapport
- Applying techniques for building rapport
Listening for multiple perspectives
- Building active-listening habits
- Tuning in rather than tuning out
- Applying Six Major Influence Strategies
Identifying strengths and limitations
- Leveraging the advantages of each strategy
- Creating your personal plan
- Building and expanding your network
- Negotiating for desired results
Thinking strategically
- Executing the most appropriate strategy
- Avoiding pitfalls and traps
- Expanding Your Power Base
The six types of power
- Referent
- Information
- Expert
- Legitimate
- Reward
- Coercive
- Extending your personal power
Developing political intelligence
- Navigating organizational politics
- Strengthening working relationships
- Adapting the way politics work according to cultural norms
- Identifying and applying political strategies effectively
Working with multiple perspectives
- Transforming resistance and inertia in others
- Adapting flexibly to influencing situations
- Practicing Exemplary Leadership
Implementing five leadership practices
- Modeling the way
- Inspiring a shared vision
- Challenging the process
- Enabling others to act
- Encouraging the heart
Developing your personal leadership plan
- Assessing your leadership profile
- Strategies for cultivating your leadership skills
- Influencing a paradigm shift in others
- Dealing with Challenging Behaviors
Recognizing the interplay of perceptions
- Managing the six challenging behaviors
- Overcoming the tendency to take things personally
Taking powerful actions
- Identifying and applying deflection techniques
- Developing remedies for difficult situations
- Employing specific strategies for challenging behaviors
- Converting confrontation into cooperation
- Overcoming Resistance
- Recognizing the many forms of resistance
- Applying the four-step model for agreement
Convenient Ways to Attend This Instructor-Led Course
Hassle-Free Enrolment: No advance payment required to reserve your seat.
Tuition due 30 days after you attend your course.
In the Classroom
Live, Online
Private Team Training
In the Classroom — OR — Live, Online
Tuition — Standard: $2745 Government: $2415
Oct 31 - Nov 2
(
3 Days)
9:00 AM - 4:30 PM EDT
New York / Online (AnyWare)
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Dec 12 - 14
(
3 Days)
9:00 AM - 4:30 PM EST
Ottawa / Online (AnyWare)
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Jan 9 - 11
(
3 Days)
9:00 AM - 4:30 PM EST
Herndon, VA / Online (AnyWare)
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Jan 30 - Feb 1
(
3 Days)
9:00 AM - 4:30 PM EST
Online (AnyWare)
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Mar 6 - 8
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3 Days)
9:00 AM - 4:30 PM EST
Toronto / Online (AnyWare)
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May 1 - 3
(
3 Days)
9:00 AM - 4:30 PM EDT
New York / Online (AnyWare)
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Jun 12 - 14
(
3 Days)
9:00 AM - 4:30 PM EDT
Ottawa / Online (AnyWare)
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Jul 10 - 12
(
3 Days)
9:00 AM - 4:30 PM EDT
Herndon, VA / Online (AnyWare)
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Jul 31 - Aug 2
(
3 Days)
9:00 AM - 4:30 PM EDT
Online (AnyWare)
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Sep 4 - 6
(
3 Days)
9:00 AM - 4:30 PM EDT
Toronto / Online (AnyWare)
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Guaranteed to Run
When you see the "Guaranteed to Run" icon next to a course event, you can rest assured that your course event — date, time, location — will run. Guaranteed.Private Team Training
Enroling at least 3 people in this course? Consider bringing this (or any course that can be custom designed) to your preferred location as a private team training.
For details, call 1-888-843-8733 or Click here »
Tuition
Standard
Government
In Classroom or
Online
Standard
$2745
Government
$2415
Private Team Training
Course Tuition Includes:
Training Hours
Standard Course Hours: 9:00 am – 4:30 pm
*Informal discussion with instructor about your projects or areas of special interest: 4:30 pm – 5:30 pm
Enhance Your Credentials with Professional Certification
Learning Tree's comprehensive training and exam preparation guarantees that you will gain the knowledge and confidence to achieve professional certification and advance your career.
Earn 17 PDUs
PMI, the Registered Education Provider logo, PMP, CAPM, PMI-ACP,
and PMBOK are marks of the Project Management Institute, Inc.