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This ITIL 4 Strategist: Direct, Plan and Improve (DPI) course provides individuals with the practical skills necessary to create a 'learning and improving' IT organization, with a strong and effective strategic direction. It covers the influence and impact of Agile and Lean ways of working, and how they can be leveraged to an organization's advantage. It will provide practitioners with a practical and strategic method for planning and delivering continual improvement with necessary agility.
The course prepares you for the ITIL® 4 Strategist: Direct, Plan & Improve exam, a crossover exam that fullfills a core requirement of both the ITIL 4 Managing Professional (MP) and Strategic Leader (SL) certifications.
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*Events with the Partial Day Event clock icon run longer than normal but provide the convenience of half-day sessions.
Aug 12 - 14 9:00 AM - 4:30 PM EDT Online (AnyWare) Reserve Your Seat
Sep 16 - 18 9:00 AM - 4:30 PM EDT Herndon, VA / Online (AnyWare) Reserve Your Seat
Oct 14 - 16 9:00 AM - 4:30 PM EDT New York / Online (AnyWare) Reserve Your Seat
Nov 11 - 13 9:00 AM - 4:30 PM EST Ottawa / Online (AnyWare) Reserve Your Seat
Dec 16 - 18 9:00 AM - 4:30 PM EST Herndon, VA / Online (AnyWare) Reserve Your Seat
Jan 20 - 22 9:00 AM - 4:30 PM EST New York / Online (AnyWare) Reserve Your Seat
Feb 17 - 19 9:00 AM - 4:30 PM EST Ottawa / Online (AnyWare) Reserve Your Seat
Mar 17 - 19 9:00 AM - 4:30 PM EDT Herndon, VA / Online (AnyWare) Reserve Your Seat
Guaranteed to Run
When you see the "Guaranteed to Run" icon next to a course event, you can rest assured that your course event — date, time — will run. Guaranteed.Partial Day Event
Learning Tree offers a flexible schedule program. If you cannot attend full day sessions, this option consists of four-hour sessions per day instead of the full-day session.Must hold the ITIL 4 Foundation Certificate (see {course 1199})
Understand the nature, scope and potential benefits of organizational change management
Know how to use the key principles and methods of Communication & OCM:
ITIL 4 Strategist Direct Plan and Improve is aimed at managers of all levels involved in shaping direction and strategy or developing a continually improving team. It will cover both practical and strategic elements.
Before your event, you will be sent an electronic Pre-Course Study Guide and the ITIL 4 Managing Professional Direct, Plan and Improve book, which you should read as part of the 21 hours of personal study.
Once you have ITIL 4 Foundation certification, this crossover course fulfills a core requirement for one of the four ITIL 4 Managing Professional core requirements and one of the two Strategic Leader certification requirements.