Achieve ITIL v3 Foundation certification success! This course provides the knowledge needed to pass the ITIL v3 Foundation Certification exam, and two credits towards ITIL Expert certification. Gain an essential understanding of the ITIL framework as well as the best practices to more effectively manage IT service delivery to customers.
TRAINING AT YOUR SITE
Our FlexVouchers help you lock in your training budgets without having to commit to a traditional 1 voucher = 1 course classroom-only attendance. FlexVouchers expand your purchasing power to modern blended solutions and services that are completely customizable. For details, please call 888-843-8733 or chat live.
The Learning Tree ITIL Foundation Certification blended training includes unlimited access to 8 hours of on-demand content presented by a real-world ITIL-certification practitioner for the duration of your annual subscription. It provides comprehensive coverage of concepts within the Information Technology Infrastructure Library (ITIL). In order to pass your ITIL Foundation exam, you are given practical assignments and practice exam questions. You will also explore and evaluate good practice in IT service management based on the ITIL methodology. You also assess the activities, roles and security issues involved in the service management lifecycle, examine the components of each of the core service management.
Achieving the ITIL Foundation certificate provides two credits toward your ITIL Expert certification. You will be provided with a PeopleCert Exam Voucher including their Web Proctoring Service and a second voucher if you are unsuccessful on your first attempt.
This course is part of Learning Tree’s ITIL Learning Path. Chart your course to success today! View Learning Tree ITIL Learning Path ›
Those interested in controlling IT costs, improving IT service quality, and balancing IT resources. All IT professionals, IT project managers, IT managers, IT project or team members, network operators, business process analysts, IT architects, consultants, systems integrators, help desk managers and staff, planners, managed service providers, outsourcers, application developers, and other IT-related positions.
No specific experience is required.
An outline of the content you will receive can be seen above. You will also get access to any new on-demand content that becomes available during your annual enrolment period.
Once payment is received, you will receive an email from Learning Tree with all the links and information you need to get started.
This official app available for iOS devices provides you with everything you need to practice answering questions and monitoring your learning progress.
STUDY: work your way through 300 revision cards – each showing the question, correct answer, rationale and related glossary terms
PRACTISE: test your knowledge by answering questions from across the five lifecycle stages
MOCK EXAMS: sit multiple mock exams with a different combination of questions every time, the closest experience you will get to the real exam!
EXTRAS: loads of extra features to help you prepare for your test and beyond – including the full ITIL glossary and the ability to track your progress
EASY TO USE: on-the-go revision has never been easier with a simple 3-step approach: study, practice and mock exams
EXCLUSIVE CONTENT: the questions and answers are exclusive to this app and were written by the ITIL Chief Examiner, each question replicates the style, topics and content of the official exams.
This official handbook provides an introduction to the ITIL service lifecycle model and an overview of the ITIL qualification structure. It’s a great place to start your journey and contains a chapter on each of the components of the lifecycle: service strategy, service design, service transition, service operation and continual service improvement. The book is provided digitally. We will send you your access code and instructions to download the book. You can download the book on up to six devices you own making it a key reference aid in the workplace and while travelling.
Willie C. - Lead Computer Operator, Kaiser Permanente
“Course contained useful information and explained a lot of my company's thought process since moving to ITIL.”
Mohammed S. - User Support/AV Technologist, Hogan Lovells
“Very professional, very knowledgeable overall, and uses IT and non-IT examples. VERY GOOD!”
Chris J. - Provinvial Gov't of PEI
“Very good! Lots of industry experience and able to relate the theory to real life examples.”
Linell C. - Sr. Technical Support Rep., Blue Canopy
“The instructor was wonderful! He provided a great balance of subject-matter insight and real-life experiences to leave me with a positive feeling about passing my exam. He maintained a great balance and his personality and demeanor made it easy to participate.”
ITIL® v3 Lifecycle: Continual Service Improvement TrainingITIL® v3 Lifecycle: Service Operation TrainingITIL® v3 Lifecycle: Service Strategy TrainingITIL® v3 Lifecycle: Service Transition TrainingITIL® v3 Practitioner Certification TrainingITIL® v3 Lifecycle: Service Design TrainingITIL® v3 Managing Across the Lifecycle TrainingITIL® v3 Capability: Service Offerings and Agreements TrainingITIL® v3 Capability: Operational Support and Analysis TrainingITIL® v3 Capability: Planning, Protection and Optimization TrainingITIL® v3 Capability: Release, Control and Validation Training
PMI, the Registered Educations Provider logo, PMP, CAPM, PMI-ACP, and PMBOK are marks of the Project Management Institute, Inc.
Both Learning Tree and this course have been accredited by PeopleCert. As an Accredited Training Organization (ATO), Learning Tree and its trainers have been approved to deliver this course and invigilate ITIL exams. PeopleCert is responsible for providing the examinations, and marking and notifying Learning Tree of the results. The five ITIL core manuals are part of a suite of guidance owned by AXELOS Limited aimed at helping organizations and individuals manage their projects, programs, and services.
ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.