Microsoft 365 Fundamentals (MS-900)

This module introduces you to the benefits cloud computing can offer you or your organization.

Upon completion of this module, you will be able to:

• Describe the benefits of high availability and scalability in the cloud.
• Describe the benefits of reliability and predictability in the cloud.
• Describe the benefits of security and governance in the cloud.
• Describe the benefits of manageability in the cloud.

This module covers the different cloud service types and shares some use cases and benefits aligned with each service type.

Upon completion of this module, you'll be able to:

• Describe Infrastructure as a Service (IaaS).
• Describe Platform as a Service (PaaS).
• Describe Software as a Service (SaaS).
• Identify appropriate use cases for each cloud service (IaaS, PaaS, SaaS)

Learn about Microsoft 365, the productivity cloud designed to help us achieve what matters in our work and life, with best-in-class Office apps, intelligent cloud services, and advanced security.

By the end of this module, you'll be able to:

• Describe Office 365, Microsoft 365, and Windows 365
• Describe how Microsoft 365 empowers workers for hybrid and flexible work
• Create a Microsoft 365 trial organization

Learn about how productivity solutions through Microsoft 365 help optimize operations, enhance content creation, and empower people to perform tasks in real time from virtually anywhere.

By the end of this module, you'll be able to:

• Describe how the capabilities of Microsoft 365 can boost productivity
• Describe how Microsoft 365 Apps help people craft compelling content in real time
• Describe how the capabilities of the work management tools optimize operations
• Describe additional Microsoft 365 productivity apps

Learn how the collaboration solutions through Microsoft 365 unlock new ways of working together by helping people and teams stay connected and engaged and ensure fluid communication across organizations.

By the end of this module, you'll be able to:

• Describe how the collaboration tools of Microsoft 365 promote synergy in the workplace
• Describe how Microsoft Teams helps boost teamwork
• Describe how Microsoft Viva helps organizations create thriving work cultures
• Describe how Yammer communities can help foster connections within your organization

Learn about how business management solutions through Microsoft 365 provide people with a secure, personalized desktop experience and help organizations efficiently manage updates for all devices with a simplified admin experience.

By the end of this module, you'll be able to:

• Describe the endpoint modern management capabilities of Microsoft 365
• Describe the differences between Windows 365 and Azure Virtual Desktop
• Describe the deployment and release models for Windows-as-a-Service
• Describe the deployment methods and update channels for Microsoft 365 Apps

Learn about how the analytics capabilities through Microsoft 365 help people build better work habits and business leaders improve the employee experience and business outcomes with data-driven insights and reports.

By the end of this module, you'll be able to:

• Describe how Viva Insights helps people and organizations work smarter and achieve balance
• Describe the capabilities of the Microsoft 365 admin center and user portal
• Describe the reports available in the Microsoft 365 admin center and other admin centers

Azure Active Directory (AD) is Microsoft’s cloud-based identity and access management service. Learn about Azure AD, its services and the types of identities it supports.

After completing this module, you will be able to:

• Describe what Azure AD does.
• Describe the types of identities Azure AD supports.

An essential function of Azure AD is to manage access. Learn about the access management capabilities, its use cases, and benefits.

After completing this module, you will be able to:

• Describe Conditional Access in Azure AD.
• Describe the benefits of Azure AD roles and role-based access control

Protect against cyber threats with Microsoft 365 Defender across endpoints, identities, email, and applications.

After completing this module, you'll be able to:

• Describe the Microsoft 365 Defender service.
• Describe how Microsoft 365 Defender provides integrated protection against sophisticated attacks.
• Describe and explore the Microsoft 365 Defender portal.

Learn about Microsoft Sentinel, a scalable, cloud-native security information event management (SIEM) and security orchestration automated response (SOAR) solution.

After completing this module, you will be able to:

• Describe the security concepts for SIEM and SOAR.
• Describe how Microsoft Sentinel provides integrated threat management.
• Describe the pricing models of Microsoft Sentinel.

Explore the Microsoft Purview compliance portal for organizations to manage their compliance needs. Learn about the Compliance Manager and Compliance Score, which can help organizations manage, simplify, and improve compliance.

After completing this module, you'll be able to:

• Describe the Microsoft Purview compliance portal.
• Describe Compliance Manager.
• Describe the use and benefits of compliance score.

Microsoft runs on trust! Here, you’ll explore the Service Trust Portal for content on how Microsoft delivers on our commitment to trust. You’ll also learn about Microsoft Priva, a solution to help meet privacy goals.

After completing this module, you'll be able to:

• Describe the offerings of the Service Trust Portal.
• Describe Microsoft's Privacy principles.
• Describe Microsoft Priva

Learn about the pricing models for Microsoft Cloud services and how Microsoft 365 is available through various licensing and billing options to meet the needs of people and organizations.

By the end of this module, you'll be able to:

• Describe the pricing models available for Microsoft Cloud services
• Describe billing management features such as billing frequency and methods of payment
• Describe the differences between base licensing and add-on licensing

Learn about how people and organizations can get the most out of their technology investments through the various support offerings for Microsoft 365 and how they can help improve Microsoft products for their organization.

By the end of this module, you'll be able to:

• Describe the support offerings available for Microsoft 365 and how to create a support request
• Describe service level agreement (SLA) concepts
• Identify how to track service health through the Microsoft 365 admin center
• Describe how organizations can provide feedback on Microsoft 365 products and services