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Providing outstanding customer service can make the difference between gaining, keeping, or losing a customer. In this one-day training course, you gain foundational knowledge, leverage proven techniques, and apply best practices that will help develop and maintain mutually beneficial relationships with your customers, while continuing to grow your customer base.
Course Tuition Includes:
After-Course Instructor Coaching
When you return to work, you are entitled to schedule a free coaching session with your instructor for help and guidance as you apply your new skills.
Standard Course Hours:9:00 am – 4:30 pm
FREE Online Course Exam (if applicable) – Last Day:3:30 pm – 4:30 pm
By successfully completing your FREE online course exam, you will:
Each Course Day - Informal discussion with instructor about your projects or areas of special interest:4:30 pm – 5:30 pm