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Program Management: Essential Skills for Your Program Success
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Co-authors Richard A. Spires and Hamid Aougab discuss the need for effective program management. WATCH THE VIDEO:
You Will Learn How To
- Apply program management best practices
- Align programs with organizational strategy
- Establish and execute the program roadmap
- Set up proper governance structure
- Apply leadership skills and competencies
Important Course Information
Recommended Experience
- Attendees should have managed or served on multiple project teams in the past
Certification Information
- This course is eligible for 15 AXELOS My PRINCE2 CPD points. Learn more now — PRINCE2 CPD Information ›
Course Outline
- What is Program Management?
- Distinguishing between a project and a program
- Defining programs, projects, and portfolios
- Clarifying the roles of the project and program managers
- Setting up a Program Management Office (PMO)
- Aligning Programs and Organizational Strategy
Organizational strategy
- Developing a vision, goals, and objectives
- Assessing the maturity of the organizational strategy
Enterprise architecture
- Defining the business, data, application, and technology architectures
- Describing the organizational portfolio
Defining the current “as-is” and future “to-be” states
- Assessing the “as-is” and future “to-be” states
- Determining which parts of the current state can be used
- Specifying required changes to existing systems and processes
- Establishing required new systems and retirement of systems
- Avoiding the “shelfware” syndrome
- Aligning program requirements with EA
- The Program Business Case
Creating a defendable program business case
- Structuring a business case
- Using a process and a template
Financial Analysis
- Determining costs and benefits
- Applying financial tools
Risks and opportunities
- Identifying risks and opportunities
- Analyzing risks and prioritizing initiatives
- Establishing the Program Roadmap
Program scope
Program roadmap
- Establishing program components
- Selecting major milestones
- Developing the roadmap
Program management plan
- Estimating the program costs
- Developing subsidiary plans
- Determining resources
- Generating an acquisition strategy
- Developing a program transition plan
Managing the Benefits
- Identifying program benefits
- Planning benefit realization
- Delivering program benefits
- Reviewing and optimizing benefits realization
- Transitioning and sustaining benefits
- Program Governance and Stakeholder Engagement
Program governance
- Establishing the proper governance structure
- Distinguishing program, portfolio and organizational governance
- Defining the decision-making authority
- Implementing a program governance
Stakeholder engagement
- Identifying program stakeholders
- Creating stakeholder profiles
- Generating a stakeholders register
- Planning stakeholder engagement
- Developing a program communications plan
- Establishing the program management team
- Program Monitoring
Program dashboard
- Designing the dashboard to assess program health
- Establishing dashboard utilization and updates
Metrics
- Identifying necessary metrics
- Selecting source of metrics
- Assessing metrics benefits vs. costs
Risks
- Identifying and classify program risks and opportunities
- Assessing program risks probabilities and impacts
- Selecting risks for the dashboard
Monitor and Control
- Identifying issues
- Assessing program health
- Leading a Program
Leadership skills
- Setting the vision
- Protecting the team
- Dealing with adversity
- Understanding and working with stakeholder expectations
Management skills
- Establishing and following the processes
- Selecting the right people for the right roles
- Mentoring and support
- Negotiating for resources
Communications
- Communicating effectively with staff at all levels
- Driving proper communications between project teams
- Ensuring proper communications with all stakeholders
Convenient Ways to Attend This Instructor-Led Course
Hassle-Free Enrolment: No advance payment required to reserve your seat.
Tuition due 30 days after you attend your course.
In the Classroom
Live, Online
Private Team Training
In the Classroom — OR — Live, Online
Tuition — Standard: $3285 Government: $2890
Dec 3 - 6
(
4 Days)
9:00 AM - 4:30 PM EST
Online (AnyWare)
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Feb 11 - 14
(
4 Days)
9:00 AM - 4:30 PM EST
Toronto / Online (AnyWare)
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Mar 10 - 13
(
4 Days)
9:00 AM - 4:30 PM EDT
Ottawa / Online (AnyWare)
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Mar 31 - Apr 3
(
4 Days)
9:00 AM - 4:30 PM EDT
Herndon, VA / Online (AnyWare)
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May 5 - 8
(
4 Days)
9:00 AM - 4:30 PM EDT
New York / Online (AnyWare)
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Jun 2 - 5
(
4 Days)
9:00 AM - 4:30 PM EDT
Rockville, MD / Online (AnyWare)
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Aug 11 - 14
(
4 Days)
9:00 AM - 4:30 PM EDT
Toronto / Online (AnyWare)
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Sep 8 - 11
(
4 Days)
9:00 AM - 4:30 PM EDT
Ottawa / Online (AnyWare)
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Sep 29 - Oct 2
(
4 Days)
9:00 AM - 4:30 PM EDT
Herndon, VA / Online (AnyWare)
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Guaranteed to Run
When you see the "Guaranteed to Run" icon next to a course event, you can rest assured that your course event — date, time, location — will run. Guaranteed.Private Team Training
Enrolling at least 3 people in this course? Consider bringing this (or any course that can be custom designed) to your preferred location as a private team training.
For details, call 1-888-843-8733 or Click here »
Tuition
Standard
Government
In Classroom or
Online
Standard
$3285
Government
$2890
Private Team Training
Course Tuition Includes:
Training Hours
Standard Course Hours: 9:00 am – 4:30 pm
*Informal discussion with instructor about your projects or areas of special interest: 4:30 pm – 5:30 pm
Enhance Your Credentials with Professional Certification
Learning Tree's comprehensive training and exam preparation guarantees that you will gain the knowledge and confidence to achieve professional certification and advance your career.
Earn 23 PDUs
PMI, the Registered Education Provider logo, PMP, CAPM, PMI-ACP,
and PMBOK are marks of the Project Management Institute, Inc.
This course is approved by PMI® for 23 professional development units (PDUs). For more on the Project Management Institute and a full list of courses approved for PDUs.
Technical : 8 PDUs
Business & Strategic : 9.5 PDUs
Leadership : 5.5 PDUs