Program Management: Essential Skills for Your Program Success

Level: Intermediate
Rating: 4.6/5 4.59/5 Based on 189 Reviews
Developed by expert program managers — and based on approaches consistent with organizations such as GAO, OMB, and other project and program management disciplines — this training course covers key factors for delivering programs. Through realistic scenarios, you learn program management best practices, including how to develop a business case, align program requirements with organizational objectives, execute a program roadmap, establish a governance framework, and manage stakeholders.

Co-authors Richard A. Spires and Hamid Aougab discuss the need for effective program management. WATCH THE VIDEO to the right.

Key Features of this Training

  • Placeholder

You Will Learn How To

  • Apply program management best practices
  • Align programs with organizational strategy
  • Establish and execute the program roadmap
  • Set up proper governance structure
  • Apply leadership skills and competencies

Certifications/Credits:

PMI 23 PDU

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Standard $3285

Government $2890

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Note: This course runs for 4 Days

  • May 5 - 8 9:00 AM - 4:30 PM EDT Online (AnyWare) Online (AnyWare) Reserve Your Seat

  • Jun 2 - 5 9:00 AM - 4:30 PM EDT Online (AnyWare) Online (AnyWare) Reserve Your Seat

  • Sep 8 - 11 9:00 AM - 4:30 PM EDT Ottawa / Online (AnyWare) Ottawa / Online (AnyWare) Reserve Your Seat

  • Sep 29 - Oct 2 9:00 AM - 4:30 PM EDT Herndon, VA / Online (AnyWare) Herndon, VA / Online (AnyWare) Reserve Your Seat

  • Nov 3 - 6 9:00 AM - 4:30 PM EST New York / Online (AnyWare) New York / Online (AnyWare) Reserve Your Seat

  • Feb 2 - 5 9:00 AM - 4:30 PM EST Ottawa / Online (AnyWare) Ottawa / Online (AnyWare) Reserve Your Seat

  • Mar 29 - Apr 1 9:00 AM - 4:30 PM EDT Herndon, VA / Online (AnyWare) Herndon, VA / Online (AnyWare) Reserve Your Seat

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Important Course Information

  • Recommended Experience

    • Attendees should have managed or served on multiple project teams in the past

Course Outline

Program roadmap

Program management plan

Managing the Benefits

  • What is Program Management?

    • Distinguishing between a project and a program
    • Defining programs, projects, and portfolios
    • Clarifying the roles of the project and program managers
    • Setting up a Program Management Office (PMO)
  • Aligning Programs and Organizational Strategy

    Organizational strategy

    • Developing a vision, goals, and objectives
    • Assessing the maturity of the organizational strategy

    Enterprise architecture

    • Defining the business, data, application, and technology architectures
    • Describing the organizational portfolio

    Defining the current “as-is” and future “to-be” states

    • Assessing the “as-is” and future “to-be” states
    • Determining which parts of the current state can be used
    • Specifying required changes to existing systems and processes
    • Establishing required new systems and retirement of systems
    • Avoiding the “shelfware” syndrome
    • Aligning program requirements with EA
  • The Program Business Case

    Creating a defendable program business case

    • Structuring a business case
    • Using a process and a template

    Financial Analysis

    • Determining costs and benefits
    • Applying financial tools

    Risks and opportunities

    • Identifying risks and opportunities
    • Analyzing risks and prioritizing initiatives
  • Establishing the Program Roadmap

    Program scope

  • Defining program scope
  • Developing the program Work Breakdown Structure (WBS)
    • Establishing program components
    • Selecting major milestones
    • Developing the roadmap
    • Estimating the program costs
    • Developing subsidiary plans
    • Determining resources
    • Generating an acquisition strategy
    • Developing a program transition plan
    • Identifying program benefits
    • Planning benefit realization
    • Delivering program benefits
    • Reviewing and optimizing benefits realization
    • Transitioning and sustaining benefits
  • Program Governance and Stakeholder Engagement

    Program governance

    • Establishing the proper governance structure
    • Distinguishing program, portfolio and organizational governance
    • Defining the decision-making authority
    • Implementing a program governance

    Stakeholder engagement

    • Identifying program stakeholders
    • Creating stakeholder profiles
    • Generating a stakeholders register
    • Planning stakeholder engagement
    • Developing a program communications plan
    • Establishing the program management team
  • Program Monitoring

    Program dashboard

    • Designing the dashboard to assess program health
    • Establishing dashboard utilization and updates

    Metrics

    • Identifying necessary metrics
    • Selecting source of metrics
    • Assessing metrics benefits vs. costs

    Risks

    • Identifying and classify program risks and opportunities
    • Assessing program risks probabilities and impacts
    • Selecting risks for the dashboard

    Monitor and Control

    • Identifying issues
    • Assessing program health
  • Leading a Program

    Leadership skills

    • Setting the vision
    • Protecting the team
    • Dealing with adversity
    • Understanding and working with stakeholder expectations

    Management skills

    • Establishing and following the processes
    • Selecting the right people for the right roles
    • Mentoring and support
    • Negotiating for resources

    Communications

    • Communicating effectively with staff at all levels
    • Driving proper communications between project teams
    • Ensuring proper communications with all stakeholders

Team Training

Important Course Information

  • Recommended Experience

    • Attendees should have managed or served on multiple project teams in the past

Course Outline

Program roadmap

Program management plan

Managing the Benefits

  • What is Program Management?

    • Distinguishing between a project and a program
    • Defining programs, projects, and portfolios
    • Clarifying the roles of the project and program managers
    • Setting up a Program Management Office (PMO)
  • Aligning Programs and Organizational Strategy

    Organizational strategy

    • Developing a vision, goals, and objectives
    • Assessing the maturity of the organizational strategy

    Enterprise architecture

    • Defining the business, data, application, and technology architectures
    • Describing the organizational portfolio

    Defining the current “as-is” and future “to-be” states

    • Assessing the “as-is” and future “to-be” states
    • Determining which parts of the current state can be used
    • Specifying required changes to existing systems and processes
    • Establishing required new systems and retirement of systems
    • Avoiding the “shelfware” syndrome
    • Aligning program requirements with EA
  • The Program Business Case

    Creating a defendable program business case

    • Structuring a business case
    • Using a process and a template

    Financial Analysis

    • Determining costs and benefits
    • Applying financial tools

    Risks and opportunities

    • Identifying risks and opportunities
    • Analyzing risks and prioritizing initiatives
  • Establishing the Program Roadmap

    Program scope

  • Defining program scope
  • Developing the program Work Breakdown Structure (WBS)
    • Establishing program components
    • Selecting major milestones
    • Developing the roadmap
    • Estimating the program costs
    • Developing subsidiary plans
    • Determining resources
    • Generating an acquisition strategy
    • Developing a program transition plan
    • Identifying program benefits
    • Planning benefit realization
    • Delivering program benefits
    • Reviewing and optimizing benefits realization
    • Transitioning and sustaining benefits
  • Program Governance and Stakeholder Engagement

    Program governance

    • Establishing the proper governance structure
    • Distinguishing program, portfolio and organizational governance
    • Defining the decision-making authority
    • Implementing a program governance

    Stakeholder engagement

    • Identifying program stakeholders
    • Creating stakeholder profiles
    • Generating a stakeholders register
    • Planning stakeholder engagement
    • Developing a program communications plan
    • Establishing the program management team
  • Program Monitoring

    Program dashboard

    • Designing the dashboard to assess program health
    • Establishing dashboard utilization and updates

    Metrics

    • Identifying necessary metrics
    • Selecting source of metrics
    • Assessing metrics benefits vs. costs

    Risks

    • Identifying and classify program risks and opportunities
    • Assessing program risks probabilities and impacts
    • Selecting risks for the dashboard

    Monitor and Control

    • Identifying issues
    • Assessing program health
  • Leading a Program

    Leadership skills

    • Setting the vision
    • Protecting the team
    • Dealing with adversity
    • Understanding and working with stakeholder expectations

    Management skills

    • Establishing and following the processes
    • Selecting the right people for the right roles
    • Mentoring and support
    • Negotiating for resources

    Communications

    • Communicating effectively with staff at all levels
    • Driving proper communications between project teams
    • Ensuring proper communications with all stakeholders

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