Program Management Training: Essential Skills for Your Program Success

Level: Intermediate
Rating: 4.6/5 4.57/5 Based on 116 Reviews

In this Program Management scenario-based training course you will learn program management best practices, including how to develop a business case, align program requirements with organizational objectives, execute a program roadmap, establish a governance framework, and manage stakeholders.

Developed by expert program managers — and based on approaches consistent with organizations such as GAO, OMB, and other project and program management disciplines — this Program Management course covers the key factors you need to deliver successful programs.

Co-authors Richard A. Spires and Hamid Aougab discuss the need for effective program management. WATCH THE VIDEO to the right. 

Key Features of this Program Management Training:

  • After-course instructor coaching benefit
  • Learning Tree end-of-course exam included

You Will Learn How To:

  • Apply program management best practices
  • Learn program management skills
  • Align programs with organizational strategy
  • Establish and execute the program roadmap
  • Set up proper governance structure
  • Apply leadership skills and competencies



Choose the Training Solution That Best Fits Your Organizational Needs


In Class & Live, Online Training

  • 4-day instructor-led training course
  • One-on-one after-course instructor coaching
  • After-course computing sandbox
View Course Details & Schedule

Standard $3285 CAD

Government $2890 CAD




Team Training

  • Bring this or any training to your organization
  • Full - scale program development
  • Delivered when, where, and how you want it
  • Blended learning models
  • Tailored content
  • Expert team coaching

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In Class & Live, Online Training

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Note: This course runs for 4 Days

  • Apr 26 - 29 9:00 AM - 4:30 PM EDT New York / Online (AnyWare) New York / Online (AnyWare) Reserve Your Seat

  • Aug 2 - 5 9:00 AM - 4:30 PM EDT Ottawa / Online (AnyWare) Ottawa / Online (AnyWare) Reserve Your Seat

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When you see the "Guaranteed to Run" icon next to a course event, you can rest assured that your course event — date, time — will run. Guaranteed.

Important Program Management Course Information

  • Recommended Experience

    • Attendees should have managed or served on multiple project teams in the past

Program Management Course Outline

  • Introduction

    • Program roadmap
    • Program management plan
    • Managing the Benefits
  • What is Program Management?

    • Distinguishing between a project and a program
    • Defining programs, projects, and portfolios
    • Clarifying the roles of the project and program managers
    • Setting up a Program Management Office (PMO)
  • Aligning Programs and Organizational Strategy

    Organizational strategy

    • Developing a vision, goals, and objectives
    • Assessing the maturity of the organizational strategy

    Enterprise architecture

    • Defining the business, data, application, and technology architectures
    • Describing the organizational portfolio

    Defining the current “as-is” and future “to-be” states

    • Assessing the “as-is” and future “to-be” states
    • Determining which parts of the current state can be used
    • Specifying required changes to existing systems and processes
    • Establishing required new systems and retirement of systems
    • Avoiding the “shelfware” syndrome
    • Aligning program requirements with EA
  • The Program Business Case

    Creating a defendable program business case

    • Structuring a business case
    • Using a process and a template

    Financial Analysis

    • Determining costs and benefits
    • Applying financial tools

    Risks and opportunities

    • Identifying risks and opportunities
    • Analyzing risks and prioritizing initiatives
  • Establishing the Program Roadmap

    Program scope

  • Defining program scope
  • Developing the program Work Breakdown Structure (WBS)
    • Establishing program components
    • Selecting major milestones
    • Developing the roadmap
    • Estimating the program costs
    • Developing subsidiary plans
    • Determining resources
    • Generating an acquisition strategy
    • Developing a program transition plan
    • Identifying program benefits
    • Planning benefit realization
    • Delivering program benefits
    • Reviewing and optimizing benefits realization
    • Transitioning and sustaining benefits
  • Program Governance and Stakeholder Engagement

    Program governance

    • Establishing the proper governance structure
    • Distinguishing program, portfolio and organizational governance
    • Defining the decision-making authority
    • Implementing a program governance

    Stakeholder engagement

    • Identifying program stakeholders
    • Creating stakeholder profiles
    • Generating a stakeholders register
    • Planning stakeholder engagement
    • Developing a program communications plan
    • Establishing the program management team
  • Program Monitoring

    Program dashboard

    • Designing the dashboard to assess program health
    • Establishing dashboard utilization and updates


    • Identifying necessary metrics
    • Selecting source of metrics
    • Assessing metrics benefits vs. costs


    • Identifying and classify program risks and opportunities
    • Assessing program risks probabilities and impacts
    • Selecting risks for the dashboard

    Monitor and Control

    • Identifying issues
    • Assessing program health
  • Leading a Program

    Leadership skills

    • Setting the vision
    • Protecting the team
    • Dealing with adversity
    • Understanding and working with stakeholder expectations

    Management skills

    • Establishing and following the processes
    • Selecting the right people for the right roles
    • Mentoring and support
    • Negotiating for resources


    • Communicating effectively with staff at all levels
    • Driving proper communications between project teams
    • Ensuring proper communications with all stakeholders

Team Training

Program Management Training FAQs

  • What is program management?

    Program management is managing several related projects, often with the intention of improving an organization's performance.

  • What does a program manager do?

    A program manager plans the program and coordinates the efforts between projects, but doesn’t manage them.

  • Will I earn PDUs from the PMI for this Program Management course?

    Yes, you will earn 23 PDUs after taking this course.

  • Can I learn program management online?

    Yes! We know your busy work schedule may prevent you from getting to one of our classrooms which is why we offer convenient online training to meet your needs wherever you want. This course is available in class and live online.

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