Preferred method of contact:

Program Management: Essential Skills for Your Program Success



Course Number



4 Days

PDF Add to WishList

Developed by expert program managers — and based on approaches consistent with organizations such as GAO, OMB, and other project and program management disciplines — this training course covers key factors for delivering programs. Through realistic scenarios, you learn program management best practices, including how to develop a business case, align program requirements with organizational objectives, execute a program roadmap, establish a governance framework, and manage stakeholders.

Co-authors Richard A. Spires and Hamid Aougab discuss the need for effective program management. WATCH THE VIDEO:

You Will Learn How To

  • Apply program management best practices
  • Align programs with organizational strategy
  • Establish and execute the program roadmap
  • Set up proper governance structure
  • Apply leadership skills and competencies

Important Course Information

Recommended Experience

  • Attendees should have managed or served on multiple project teams in the past

Certification Information

Course Outline

  • What is Program Management?
  • Distinguishing between a project and a program
  • Defining programs, projects, and portfolios
  • Clarifying the roles of the project and program managers
  • Setting up a Program Management Office (PMO)
  • Aligning Programs and Organizational Strategy

Organizational strategy

  • Developing a vision, goals, and objectives
  • Assessing the maturity of the organizational strategy

Enterprise architecture

  • Defining the business, data, application, and technology architectures
  • Describing the organizational portfolio

Defining the current “as-is” and future “to-be” states

  • Assessing the “as-is” and future “to-be” states
  • Determining which parts of the current state can be used
  • Specifying required changes to existing systems and processes
  • Establishing required new systems and retirement of systems
  • Avoiding the “shelfware” syndrome
  • Aligning program requirements with EA
  • The Program Business Case

Creating a defendable program business case

  • Structuring a business case
  • Using a process and a template

Financial Analysis

  • Determining costs and benefits
  • Applying financial tools

Risks and opportunities

  • Identifying risks and opportunities
  • Analyzing risks and prioritizing initiatives
  • Establishing the Program Roadmap

Program scope

  • Defining program scope
  • Developing the program Work Breakdown Structure (WBS)
  • Program roadmap

    • Establishing program components
    • Selecting major milestones
    • Developing the roadmap

    Program management plan

    • Estimating the program costs
    • Developing subsidiary plans
    • Determining resources
    • Generating an acquisition strategy
    • Developing a program transition plan

    Managing the Benefits

    • Identifying program benefits
    • Planning benefit realization
    • Delivering program benefits
    • Reviewing and optimizing benefits realization
    • Transitioning and sustaining benefits
    • Program Governance and Stakeholder Engagement

    Program governance

    • Establishing the proper governance structure
    • Distinguishing program, portfolio and organizational governance
    • Defining the decision-making authority
    • Implementing a program governance

    Stakeholder engagement

    • Identifying program stakeholders
    • Creating stakeholder profiles
    • Generating a stakeholders register
    • Planning stakeholder engagement
    • Developing a program communications plan
    • Establishing the program management team
    • Program Monitoring

    Program dashboard

    • Designing the dashboard to assess program health
    • Establishing dashboard utilization and updates


    • Identifying necessary metrics
    • Selecting source of metrics
    • Assessing metrics benefits vs. costs


    • Identifying and classify program risks and opportunities
    • Assessing program risks probabilities and impacts
    • Selecting risks for the dashboard

    Monitor and Control

    • Identifying issues
    • Assessing program health
    • Leading a Program

    Leadership skills

    • Setting the vision
    • Protecting the team
    • Dealing with adversity
    • Understanding and working with stakeholder expectations

    Management skills

    • Establishing and following the processes
    • Selecting the right people for the right roles
    • Mentoring and support
    • Negotiating for resources


    • Communicating effectively with staff at all levels
    • Driving proper communications between project teams
    • Ensuring proper communications with all stakeholders
    Show complete outline
    Show Less

    Convenient Ways to Attend This Instructor-Led Course

    In the Classroom

    Live, Online

    Private Team Training

    In the Classroom — OR — Live, Online

    Tuition — Standard: $3285   Government: $2890

    Mar 10 - 13 ( 4 Days)
    9:00 AM - 4:30 PM EDT
    Ottawa / Online (AnyWare) Ottawa / Online (AnyWare) Reserve Your Seat

    May 5 - 8 ( 4 Days)
    9:00 AM - 4:30 PM EDT
    New York / Online (AnyWare) New York / Online (AnyWare) Reserve Your Seat

    Jun 2 - 5 ( 4 Days)
    9:00 AM - 4:30 PM EDT
    Rockville, MD / Online (AnyWare) Rockville, MD / Online (AnyWare) Reserve Your Seat

    Sep 8 - 11 ( 4 Days)
    9:00 AM - 4:30 PM EDT
    Ottawa / Online (AnyWare) Ottawa / Online (AnyWare) Reserve Your Seat

    Sep 29 - Oct 2 ( 4 Days)
    9:00 AM - 4:30 PM EDT
    Herndon, VA / Online (AnyWare) Herndon, VA / Online (AnyWare) Reserve Your Seat

    Nov 3 - 6 ( 4 Days)
    9:00 AM - 4:30 PM EST
    New York / Online (AnyWare) New York / Online (AnyWare) Reserve Your Seat

    Dec 1 - 4 ( 4 Days)
    9:00 AM - 4:30 PM EST
    Rockville, MD / Online (AnyWare) Rockville, MD / Online (AnyWare) Reserve Your Seat

    Show all dates
    Show fewer dates

    Guaranteed to Run

    When you see the "Guaranteed to Run" icon next to a course event, you can rest assured that your course event — date, time — will run. Guaranteed.

    Private Team Training

    Enrolling at least 3 people in this course? Consider bringing this (or any course that can be custom designed) to your preferred location as a private team training.

    For details, call 1-888-843-8733 or Click here »

    This event has been added to your cart.




    In Classroom or





    Private Team Training

    Contact Us »

    Course Tuition Includes:

    After-Course Instructor Coaching
    When you return to work, you are entitled to schedule a free coaching session with your instructor for help and guidance as you apply your new skills.

    Free Course Exam
    You can take your Learning Tree course exam on the last day of your course or online any time after class.


    Training Hours

    Standard Course Hours: 9:00 am – 4:30 pm
    *Informal discussion with instructor about your projects or areas of special interest: 4:30 pm – 5:30 pm

    Enhance Your Credentials with Professional Certification

    Learning Tree's comprehensive training and exam preparation guarantees that you will gain the knowledge and confidence to achieve professional certification and advance your career.

    Earn 23 PDUs

    PMI, the Registered Education Provider logo, PMP, CAPM, PMI-ACP,
    and PMBOK are marks of the Project Management Institute, Inc.

    This course is approved by PMI® for 23 professional development units (PDUs). For more on the Project Management Institute and a full list of courses approved for PDUs.

    Technical : 8 PDUs
    Business & Strategic : 9.5 PDUs
    Leadership : 5.5 PDUs

    Read more ...

    - ,

    Chat Now

    Please Choose a Language

    Canada - English

    Canada - Français