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Technical Writing Introduction

COURSE TYPE

Foundation

Course Number

319

Duration

4 Days

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Successfully conveying complicated content to end users — both internal and external — is vital and can greatly enhance the value of products and services. This training course provides a complete process for planning, writing, and editing technical documents, including assessing the needs of users, selecting document formats, and making effective use of graphics.

You Will Learn How To

  • Write effective technical documents, manuals, and white papers
  • Assess your audience and develop documents to meet their needs
  • Build effective sentences and sections that explain information clearly
  • Employ diagrams, tables, charts, and other graphical tools effectively
  • Create informative content that your readers will understand and use

Course Outline

  • Introduction to Technical Writing
  • Benefits of effectively communicating technical information
  • Dealing with common writing problems
  • The Writing Process

Getting ready to write

  • Eliminating misconceptions that stall technical writing
  • Driving your document design with scenarios
  • Focusing on a document's purposes

Assessing your audience

  • Identifying your purpose and the reader's purpose
  • What the audience brings to the table

Covering the knowledge domain

  • Exposing tacit knowledge
  • Knowing when you've "covered it all"
  • Organizing using the audience's scenarios
  • Ensuring Clarity and Readability

Writing technically

  • Discriminating between the three levels of information
  • Determining information needs with the OODA loop

Architecting sentences that communicate

  • Creating sentences with clarity
  • Building clarity through sentence focus
  • Solving common grammar problems in technical writing

Managing style in technical writing

  • Evaluating readability using the Given/New technique
  • Ensuring consistency with a style guide
  • Eliminating reader recycling
  • The Mechanics of Writing

Working with words

  • Selecting the right words
  • Editing for concision

Editing for quality

  • Knowing when and what to edit
  • The editing triage
  • Editing throughout the document process
  • Two strategies for rewriting
  • Structuring Information for Understanding

Leveraging and formatting tables and lists

  • Organizing data to support readers' scenarios
  • Determining when to use a list
  • Exploiting tables for highly structured data

Maintaining document structure

  • Building cohesive documents with Given/New
  • Applying useful headings to support skimming

Methods of development

  • Problems-methods-results
  • Effect and cause
  • Order of importance
  • Designing Your Document

Audience-driven document design

  • Relating document structure to the audience
  • Recognizing the varieties of user manuals
  • Developing reference manuals and white papers

Determining the document types

  • Post-positive vs. pragmatic documents
  • Implementing the right document format

Building documents

  • Tutorials and standard operating procedures
  • Designing two styles of tutorials
  • Structuring sentences and sections
  • Handling introductions and conclusions

Prototyping the document

  • Testing for success
  • Levels of prototypes
  • Developing the Look of Your Document

Designing the appearance of your page

  • The technical document reading process
  • Fonts
  • White space
  • Alignment

Conveying information with graphics

  • Chunking the document
  • Employing photos, drawings and graphs
  • Focusing graphics
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Convenient Ways to Attend This Instructor-Led Course

Hassle-Free Enrolment: No advance payment required to reserve your seat.
Tuition due 30 days after you attend your course.

In the Classroom

Live, Online

Private Team Training

In the Classroom — OR — Live, Online

Tuition — Standard: $3285   Government: $2890

Feb 27 - Mar 2 (4 Days)
9:00 AM - 4:30 PM EST
Herndon, VA / Online (AnyWare) Herndon, VA / Online (AnyWare) Reserve Your Seat

Technical Writing Introduction

Thank you for your interest in this event, but there are no available seats at this time. Please select another date. You may also contact a customer service representative or training advisor about your training needs, from single courses to large enterprise solutions.

You have used Passport or Voucher Number for this event. Please contact our Customer Service Representative or Training Advisor and they will work with your payment options.

Feb 27 - Mar 2 (4 Days) 9:00 AM - 4:30 PM EST Herndon, VA / Online (AnyWare)
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Apr 24 - 27 (4 Days)
9:00 AM - 4:30 PM EDT
New York / Online (AnyWare) New York / Online (AnyWare) Reserve Your Seat

Technical Writing Introduction

Thank you for your interest in this event, but there are no available seats at this time. Please select another date. You may also contact a customer service representative or training advisor about your training needs, from single courses to large enterprise solutions.

You have used Passport or Voucher Number for this event. Please contact our Customer Service Representative or Training Advisor and they will work with your payment options.

Apr 24 - 27 (4 Days) 9:00 AM - 4:30 PM EDT New York / Online (AnyWare)
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Don't know your Voucher or Passport Number?

Contact us via live chat or call us at 1-888-843-8733 and one of our representatives will assist you with your order.

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Your Work Email is required Please enter a valid Email
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BY CLICKING THE GOVERNMENT BOX, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, LEAVE THAT BOX BLANK TO RECEIVE COMMERCIAL PRICING.

By clicking the Government box – you certify that you/your firm is eligible to receive discounted price available only to Federal, Provincial and Municipal agencies. Colleges, universities and non-for profits are not eligible for the government discount.

Learning Tree reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is your responsibility to ensure that you qualify to receive a Government discounted rate. Please contact your Government Account Coordinator for any questions.

Not sure if you qualify? See the ? for details. Terms and Conditions
Price
Pay now -or- pay later
Pay by credit card at checkout
-or- pay later by invoice, as always.

Added to cart

May 8 - 11 (4 Days)
9:00 AM - 4:30 PM EDT
Online (AnyWare) Online (AnyWare) Reserve Your Seat

Technical Writing Introduction

Thank you for your interest in this event, but there are no available seats at this time. Please select another date. You may also contact a customer service representative or training advisor about your training needs, from single courses to large enterprise solutions.

You have used Passport or Voucher Number for this event. Please contact our Customer Service Representative or Training Advisor and they will work with your payment options.

May 8 - 11 (4 Days) 9:00 AM - 4:30 PM EDT Online (AnyWare)
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Don't know your Voucher or Passport Number?

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Your Work Email is required Please enter a valid Email
?
BY CLICKING THE GOVERNMENT BOX, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, LEAVE THAT BOX BLANK TO RECEIVE COMMERCIAL PRICING.

By clicking the Government box – you certify that you/your firm is eligible to receive discounted price available only to Federal, Provincial and Municipal agencies. Colleges, universities and non-for profits are not eligible for the government discount.

Learning Tree reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is your responsibility to ensure that you qualify to receive a Government discounted rate. Please contact your Government Account Coordinator for any questions.

Not sure if you qualify? See the ? for details. Terms and Conditions
Price
Pay now -or- pay later
Pay by credit card at checkout
-or- pay later by invoice, as always.

Added to cart

Jun 5 - 8 (4 Days)
9:00 AM - 4:30 PM EDT
Rockville, MD / Online (AnyWare) Rockville, MD / Online (AnyWare) Reserve Your Seat

Technical Writing Introduction

Thank you for your interest in this event, but there are no available seats at this time. Please select another date. You may also contact a customer service representative or training advisor about your training needs, from single courses to large enterprise solutions.

You have used Passport or Voucher Number for this event. Please contact our Customer Service Representative or Training Advisor and they will work with your payment options.

Jun 5 - 8 (4 Days) 9:00 AM - 4:30 PM EDT Rockville, MD / Online (AnyWare)
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Have a Promo Code?

Enter a promo code for additional savings.

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Don't know your Voucher or Passport Number?

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{{vm.lineItem.$VoucherNumberValidationMessage}} Please enter a valid Voucher or Passport Number
Your Work Email is required Please enter a valid Email
?
BY CLICKING THE GOVERNMENT BOX, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, LEAVE THAT BOX BLANK TO RECEIVE COMMERCIAL PRICING.

By clicking the Government box – you certify that you/your firm is eligible to receive discounted price available only to Federal, Provincial and Municipal agencies. Colleges, universities and non-for profits are not eligible for the government discount.

Learning Tree reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is your responsibility to ensure that you qualify to receive a Government discounted rate. Please contact your Government Account Coordinator for any questions.

Not sure if you qualify? See the ? for details. Terms and Conditions
Price
Pay now -or- pay later
Pay by credit card at checkout
-or- pay later by invoice, as always.

Added to cart

Aug 28 - 31 (4 Days)
9:00 AM - 4:30 PM EDT
Herndon, VA / Online (AnyWare) Herndon, VA / Online (AnyWare) Reserve Your Seat

Technical Writing Introduction

Thank you for your interest in this event, but there are no available seats at this time. Please select another date. You may also contact a customer service representative or training advisor about your training needs, from single courses to large enterprise solutions.

You have used Passport or Voucher Number for this event. Please contact our Customer Service Representative or Training Advisor and they will work with your payment options.

Aug 28 - 31 (4 Days) 9:00 AM - 4:30 PM EDT Herndon, VA / Online (AnyWare)
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Optional Discounts
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Have a Promo Code?

Enter a promo code for additional savings.

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Don't know your Voucher or Passport Number?

Contact us via live chat or call us at 1-888-843-8733 and one of our representatives will assist you with your order.

{{vm.lineItem.$VoucherNumberValidationMessage}} Please enter a valid Voucher or Passport Number
Your Work Email is required Please enter a valid Email
?
BY CLICKING THE GOVERNMENT BOX, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, LEAVE THAT BOX BLANK TO RECEIVE COMMERCIAL PRICING.

By clicking the Government box – you certify that you/your firm is eligible to receive discounted price available only to Federal, Provincial and Municipal agencies. Colleges, universities and non-for profits are not eligible for the government discount.

Learning Tree reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is your responsibility to ensure that you qualify to receive a Government discounted rate. Please contact your Government Account Coordinator for any questions.

Not sure if you qualify? See the ? for details. Terms and Conditions
Price
Pay now -or- pay later
Pay by credit card at checkout
-or- pay later by invoice, as always.

Added to cart

Oct 9 - 12 (4 Days)
9:00 AM - 4:30 PM EDT
New York / Online (AnyWare) New York / Online (AnyWare) Reserve Your Seat

Technical Writing Introduction

Thank you for your interest in this event, but there are no available seats at this time. Please select another date. You may also contact a customer service representative or training advisor about your training needs, from single courses to large enterprise solutions.

You have used Passport or Voucher Number for this event. Please contact our Customer Service Representative or Training Advisor and they will work with your payment options.

Oct 9 - 12 (4 Days) 9:00 AM - 4:30 PM EDT New York / Online (AnyWare)
Please select the quantity Please select the quantity
Optional Discounts
?
Have a Promo Code?

Enter a promo code for additional savings.

{{vm.lineItem.$DiscountValidationMessage}} Please enter a valid Promo Code
?
Don't know your Voucher or Passport Number?

Contact us via live chat or call us at 1-888-843-8733 and one of our representatives will assist you with your order.

{{vm.lineItem.$VoucherNumberValidationMessage}} Please enter a valid Voucher or Passport Number
Your Work Email is required Please enter a valid Email
?
BY CLICKING THE GOVERNMENT BOX, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, LEAVE THAT BOX BLANK TO RECEIVE COMMERCIAL PRICING.

By clicking the Government box – you certify that you/your firm is eligible to receive discounted price available only to Federal, Provincial and Municipal agencies. Colleges, universities and non-for profits are not eligible for the government discount.

Learning Tree reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is your responsibility to ensure that you qualify to receive a Government discounted rate. Please contact your Government Account Coordinator for any questions.

Not sure if you qualify? See the ? for details. Terms and Conditions
Price
Pay now -or- pay later
Pay by credit card at checkout
-or- pay later by invoice, as always.

Added to cart

Nov 13 - 16 (4 Days)
9:00 AM - 4:30 PM EST
Online (AnyWare) Online (AnyWare) Reserve Your Seat

Technical Writing Introduction

Thank you for your interest in this event, but there are no available seats at this time. Please select another date. You may also contact a customer service representative or training advisor about your training needs, from single courses to large enterprise solutions.

You have used Passport or Voucher Number for this event. Please contact our Customer Service Representative or Training Advisor and they will work with your payment options.

Nov 13 - 16 (4 Days) 9:00 AM - 4:30 PM EST Online (AnyWare)
Please select the quantity Please select the quantity
Optional Discounts
?
Have a Promo Code?

Enter a promo code for additional savings.

{{vm.lineItem.$DiscountValidationMessage}} Please enter a valid Promo Code
?
Don't know your Voucher or Passport Number?

Contact us via live chat or call us at 1-888-843-8733 and one of our representatives will assist you with your order.

{{vm.lineItem.$VoucherNumberValidationMessage}} Please enter a valid Voucher or Passport Number
Your Work Email is required Please enter a valid Email
?
BY CLICKING THE GOVERNMENT BOX, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, LEAVE THAT BOX BLANK TO RECEIVE COMMERCIAL PRICING.

By clicking the Government box – you certify that you/your firm is eligible to receive discounted price available only to Federal, Provincial and Municipal agencies. Colleges, universities and non-for profits are not eligible for the government discount.

Learning Tree reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is your responsibility to ensure that you qualify to receive a Government discounted rate. Please contact your Government Account Coordinator for any questions.

Not sure if you qualify? See the ? for details. Terms and Conditions
Price
Pay now -or- pay later
Pay by credit card at checkout
-or- pay later by invoice, as always.

Added to cart

Nov 27 - 30 (4 Days)
9:00 AM - 4:30 PM EST
Rockville, MD / Online (AnyWare) Rockville, MD / Online (AnyWare) Reserve Your Seat

Technical Writing Introduction

Thank you for your interest in this event, but there are no available seats at this time. Please select another date. You may also contact a customer service representative or training advisor about your training needs, from single courses to large enterprise solutions.

You have used Passport or Voucher Number for this event. Please contact our Customer Service Representative or Training Advisor and they will work with your payment options.

Nov 27 - 30 (4 Days) 9:00 AM - 4:30 PM EST Rockville, MD / Online (AnyWare)
Please select the quantity Please select the quantity
Optional Discounts
?
Have a Promo Code?

Enter a promo code for additional savings.

{{vm.lineItem.$DiscountValidationMessage}} Please enter a valid Promo Code
?
Don't know your Voucher or Passport Number?

Contact us via live chat or call us at 1-888-843-8733 and one of our representatives will assist you with your order.

{{vm.lineItem.$VoucherNumberValidationMessage}} Please enter a valid Voucher or Passport Number
Your Work Email is required Please enter a valid Email
?
BY CLICKING THE GOVERNMENT BOX, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, LEAVE THAT BOX BLANK TO RECEIVE COMMERCIAL PRICING.

By clicking the Government box – you certify that you/your firm is eligible to receive discounted price available only to Federal, Provincial and Municipal agencies. Colleges, universities and non-for profits are not eligible for the government discount.

Learning Tree reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is your responsibility to ensure that you qualify to receive a Government discounted rate. Please contact your Government Account Coordinator for any questions.

Not sure if you qualify? See the ? for details. Terms and Conditions
Price
Pay now -or- pay later
Pay by credit card at checkout
-or- pay later by invoice, as always.

Added to cart

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Private Team Training

Enroling at least 3 people in this course? Consider bringing this (or any course that can be custom designed) to your preferred location as a private team training.

For details, call 1-888-843-8733 or Click here »

Tuition

Standard

Government

In Classroom or
Online

Standard

$3285

Government

$2890

Private Team Training

Contact Us »

Course Tuition Includes:

After-Course Instructor Coaching
When you return to work, you are entitled to schedule a free coaching session with your instructor for help and guidance as you apply your new skills.

After-Course Computing Sandbox
You'll be given remote access to a preconfigured virtual machine for you to redo your hands-on exercises, develop/test new code, and experiment with the same software used in your course.

Free Course Exam
You can take your Learning Tree course exam on the last day of your course or online any time after class.

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Training Hours

Standard Course Hours: 9:00 am – 4:30 pm
*Informal discussion with instructor about your projects or areas of special interest: 4:30 pm – 5:30 pm

Enhance Your Credentials with Professional Certification

Learning Tree's comprehensive training and exam preparation guarantees that you will gain the knowledge and confidence to achieve professional certification and advance your career.

Earn 23 PDUs


PMI, the Registered Education Provider logo, PMP, CAPM, PMI-ACP,
and PMBOK are marks of the Project Management Institute, Inc.

This course is approved by PMI® for 23 professional development units (PDUs). For more on the Project Management Institute and a full list of courses approved for PDUs.

Technical : 22 PDUs
Business & Strategic : 1 PDUs

Read more ...

“The technical writing course was fantastic. It helped me eliminate ‘no value added’ to documentation, as well as whittle documents down to nothing but the information the end user truly needs.”

- E. Shue, Test Engineer
Crucial Security

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