Management Skills Training

Level: Foundation
Rating: 4.8/5 4.84/5 Based on 185 Reviews

Managing in today’s fast paced, constantly changing environment requires key skills and behaviors to achieve success. In this Managmeent Skills training course, you will gain the management skills and leadership competencies relevant for today’s challenges. Learn to lead with vision, motivate and empower with passion, facilitate effective communication, and delegate with clarity to individuals and teams. You will develop a proactive customer-focused approach, enhance your leadership abilities through emotional intelligence and create a management vision for success.

Key Features of this Management Skills Training:

  • After-course instructor coaching benefit
  • Learning Tree end-of-course exam included

You Will Learn How To:

  • Apply core management behaviors and techniques to deliver results
  • Enhance leadership ability by developing emotional intelligence
  • Communicate with, motivate, and empower your team
  • Delegate work to individuals and teams
  • Develop a management vision for success

Certifications/Credits:

PMI 17 PDU

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LIVE, INSTRUCTOR-LED

In Class & Live, Online Training

  • 3-day instructor-led training course
  • One-on-one after-course instructor coaching
  • Tuition can be paid later by invoice -OR- at the time of checkout by credit card
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Standard $2745

Government $2415

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PRODUCT #290

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Team Training

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  • Delivered when, where, and how you want it
  • Blended learning models
  • Tailored content
  • Expert team coaching
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In Class & Live, Online Training

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Note: This course runs for 3 Days

  • Dec 4 - 6 9:00 AM - 4:30 PM EST New York / Online (AnyWare) New York / Online (AnyWare) Reserve Your Seat

  • Feb 19 - 21 9:00 AM - 4:30 PM EST Herndon, VA / Online (AnyWare) Herndon, VA / Online (AnyWare) Reserve Your Seat

  • Jun 3 - 5 9:00 AM - 4:30 PM EDT New York / Online (AnyWare) New York / Online (AnyWare) Reserve Your Seat

  • Aug 19 - 21 9:00 AM - 4:30 PM EDT Herndon, VA / Online (AnyWare) Herndon, VA / Online (AnyWare) Reserve Your Seat

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When you see the "Guaranteed to Run" icon next to a course event, you can rest assured that your course event — date, time, location — will run. Guaranteed.

Important Management Skills Course Information

  • Who Should Attend

    This course can benefit:

    • People who have been promoted to lead a project or team
    • Those who are expecting or planning to be promoted to a managerial position in the foreseeable future
    • Established managers who want to refresh their tools and techniques

Management Skills Course Outline

  • Setting the Stage for Great Management

    Best practices of contemporary management

    • Defining customer success
    • Establishing a sense of direction
    • Adopting a continuous improvement mindset
    • Empowering people for high performance

    Identifying stakeholder needs

    • Mapping the stakeholder environment
    • Identifying mutual and conflicting expectations
    • Establishing success criteria
  • Applying a Model for Management Excellence

    Importance of management identity

    • Making the transition from expert to manager
    • How managing, leading and administering relate
    • Managing people more expert than you

    What kind of manager do you want to be?

    • Developing a management role model
    • Adapting the model to your managerial situation
    • Ten things all successful managers do
  • Managing with Emotional Intelligence (EI)

    Five characteristics of the effective manager

    • Knowing yourself: developing three key intrapersonal skills
    • Working with others: applying integral interpersonal skills

    Applying emotional intelligence day to day

    • Responding appropriately in key situations
    • Using emotional intelligence to lead by example
  • Motivating Individuals for Performance

    Recognizing key motivators

    • Avoiding the top demotivators
    • Leveraging motivators that work for everyone
    • Maximizing your impact on motivation

    Matching motivators to individual expectations

    • Identifying people's basic needs
    • Recognizing and responding to generational differences
    • Developing and applying a motivational strategy
  • The Art of Delegation

    Fostering commitment through effective delegation

    • Creating a spirit of partnership
    • Establishing a common understanding of success
    • Applying a proven step-by-step process for delegation

    Getting the job done: task and process

    • Determining individual strengths
    • Building on natural talents
    • Collaborating for successful outcomes
  • Achieving Goals through People

    Agreeing on clear expectations

    • Setting group norms for yourself and your team
    • How your expectations influence others
    • Establishing shared purpose and mutual accountability

    Amplifying individual contributions through synergistic teamwork

    • Creating an environment conducive to collaboration
    • Practical and productive team-building techniques

    Helping your team work more productively

    • Enhancing communication through a three-layer model
    • The importance of team dynamics and diversity
  • A Proactive Approach to Managing Performance

    Enabling and supporting excellent performance

    • Developing others to achieve their potential
    • Focusing performance through effective measures
    • Utilizing continuous appraisal techniques
    • Integrating coaching and appraisal to build performance

    Effectively managing workplace disruption

    • Intervening when performance goes off track
    • Reinforcing and redirecting behaviors with constructive feedback
  • Applying Your Management Style

    • Starting with the end in mind
    • Creating momentum and flexibility in your team
    • Keeping the future in focus
    • Crafting your personal approach to management
    • Taking action to implement your personal goals
    • Challenging organizational constraints

Team Training

Important Management Skills Course Information

Management Skills Course Outline

  • Setting the Stage for Great Management

    Best practices of contemporary management

    • Defining customer success
    • Establishing a sense of direction
    • Adopting a continuous improvement mindset
    • Empowering people for high performance

    Identifying stakeholder needs

    • Mapping the stakeholder environment
    • Identifying mutual and conflicting expectations
    • Establishing success criteria
  • Applying a Model for Management Excellence

    Importance of management identity

    • Making the transition from expert to manager
    • How managing, leading and administering relate
    • Managing people more expert than you

    What kind of manager do you want to be?

    • Developing a management role model
    • Adapting the model to your managerial situation
    • Ten things all successful managers do
  • Managing with Emotional Intelligence (EI)

    Five characteristics of the effective manager

    • Knowing yourself: developing three key intrapersonal skills
    • Working with others: applying integral interpersonal skills

    Applying emotional intelligence day to day

    • Responding appropriately in key situations
    • Using emotional intelligence to lead by example
  • Motivating Individuals for Performance

    Recognizing key motivators

    • Avoiding the top demotivators
    • Leveraging motivators that work for everyone
    • Maximizing your impact on motivation

    Matching motivators to individual expectations

    • Identifying people's basic needs
    • Recognizing and responding to generational differences
    • Developing and applying a motivational strategy
  • The Art of Delegation

    Fostering commitment through effective delegation

    • Creating a spirit of partnership
    • Establishing a common understanding of success
    • Applying a proven step-by-step process for delegation

    Getting the job done: task and process

    • Determining individual strengths
    • Building on natural talents
    • Collaborating for successful outcomes
  • Achieving Goals through People

    Agreeing on clear expectations

    • Setting group norms for yourself and your team
    • How your expectations influence others
    • Establishing shared purpose and mutual accountability

    Amplifying individual contributions through synergistic teamwork

    • Creating an environment conducive to collaboration
    • Practical and productive team-building techniques

    Helping your team work more productively

    • Enhancing communication through a three-layer model
    • The importance of team dynamics and diversity
  • A Proactive Approach to Managing Performance

    Enabling and supporting excellent performance

    • Developing others to achieve their potential
    • Focusing performance through effective measures
    • Utilizing continuous appraisal techniques
    • Integrating coaching and appraisal to build performance

    Effectively managing workplace disruption

    • Intervening when performance goes off track
    • Reinforcing and redirecting behaviors with constructive feedback
  • Applying Your Management Style

    • Starting with the end in mind
    • Creating momentum and flexibility in your team
    • Keeping the future in focus
    • Crafting your personal approach to management
    • Taking action to implement your personal goals
    • Challenging organizational constraints

Management Skills Training FAQs

  • Is this Management Skills course of value to all environments or is it specific to IT Management?

    Not only is it Management Skills for IT Management but for all environments that can benefit from leading with vision, motivation and passion, facilitating effective communication and delegating with clarity to individuals and teams.

  • Can I learn Management Skills online?

    Yes! We know your busy work schedule may prevent you from getting to one of our classrooms which is why we offer convenient online training to meet your needs wherever you want, including online training.

  • Can I earn Professional Development Units for the Management Skills course?

    Yes, you can receive PDUs from the Management Skills course.

    To find out how many PDUs you can receive, check out the PMI Q&A List ›

Questions about which training is right for you?

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