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Critical Thinking and Creative Problem Solving



Course Number



3 Days

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Successful organizations rely on critical thinkers and creative thought leaders who can generate inventive solutions to everyday problems. In this training course, you gain the knowledge and skills needed to leverage left- and right-brain thinking, analyze problems, spur creativity, and implement innovative ideas in a practical way for your workplace.

You Will Learn How To

  • Make better decisions through critical thinking and creative problem solving
  • Develop your personal creativity
  • Select the best decision given the specific situation
  • Apply processes to assess work issues and problems
  • Transform your creativity into practical business solutions

Course Outline

  • Critical Thinking and Creative Problem Solving Essentials
  • Recognizing business reasons for creative problem solving in the workplace
  • Defining creativity vs. innovation
  • Exploring the thinking process
  • Pinpointing problems and their outcomes
  • Applying outcome-based thinking
  • Leveraging Personal Thinking Styles

Analyzing personal preferences

  • Dominance drives behavior
  • Identifying your own natural brain dominance
  • Triune Brain Theory

Assessing your preferred approach to thinking

  • Enhancing whole-brain thinking
  • Leveraging left- and right-brain dominance
  • Recognizing strengths and opportunities

Identifying thinking preferences

  • Recognizing others' preferred thinking styles
  • Adapting to others' thinking styles
  • Flexing to opposing styles
  • Unleashing Your Creativity

The creative environment

  • Exploring your own creativity
  • Utilizing tools and techniques to become more creative
  • Identifying elements that stimulate creativity
  • Eliminating barriers to innovation

Group creative thinking

  • Brainstorming options
  • Challenging assumptions
  • Five Monkeys Syndrome
  • Avoiding groupthink

The iterative mind

  • Unscrambling the iterative mind
  • Moving between the left and right brain
  • Valuing non-dominant preferences
  • Stretching outside your personal style
  • Deploying divergent and convergent thinking
  • Solving Problems Using Analysis and Prioritization Tools

Applying analysis models

  • Dissecting the situation
  • Decision analysis
  • Setting priorities for taking action
  • Evaluating problems (people, process and technology)

Systematic approaches to problem solving

  • Methods of analysis
  • Collecting data and information
  • Defining boundaries and constraints
  • Deconstructing problems using stair-step techniques

Decision analysis

  • Choosing among alternatives
  • Establishing objectives
  • Assigning weight to objectives in order to make the best decision
  • Creating a satisfaction scale to choose between alternatives
  • Translating Creativity and Analysis into Practical Application

Identifying problems

  • Determining the deviation and gap
  • Testing probable causes

Avoiding analysis paralysis

  • Overcoming the "It won't work here" mentality
  • Analyzing for outcomes, not solutions

Deploying your decision

  • Clearly expressing analysis results
  • Ensuring organizational benefit
  • Guaranteeing maximum buy-in
  • Putting It All Together

Integrating your solution into the business

  • Constructing a blueprint for your action plan
  • Reinforcing your newly developed creative thinking skills

Your personal development toolkit

  • Educating others with creative tools
  • Practicing creative and critical thinking skills continuously
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Convenient Ways to Attend This Instructor-Led Course

Hassle-Free Enrolment: No advance payment required to reserve your seat.
Tuition due 30 days after you attend your course.

In the Classroom

Live, Online

Private Team Training

In the Classroom — OR — Live, Online

Tuition — Standard: $2745   Government: $2415

Feb 13 - 15 ( 3 Days)
9:00 AM - 4:30 PM EST
New York / Online (AnyWare) New York / Online (AnyWare) Reserve Your Seat

Mar 20 - 22 ( 3 Days)
9:00 AM - 4:30 PM EDT
Ottawa / Online (AnyWare) Ottawa / Online (AnyWare) Reserve Your Seat

Apr 24 - 26 ( 3 Days)
9:00 AM - 4:30 PM EDT
Alexandria, VA / Online (AnyWare) Alexandria, VA / Online (AnyWare) Reserve Your Seat

Jun 26 - 28 ( 3 Days)
9:00 AM - 4:30 PM EDT
Herndon, VA / Online (AnyWare) Herndon, VA / Online (AnyWare) Reserve Your Seat

Aug 7 - 9 ( 3 Days)
9:00 AM - 4:30 PM EDT
New York / Online (AnyWare) New York / Online (AnyWare) Reserve Your Seat

Sep 4 - 6 ( 3 Days)
9:00 AM - 4:30 PM EDT
Alexandria, VA / Online (AnyWare) Alexandria, VA / Online (AnyWare) Reserve Your Seat

Guaranteed to Run

When you see the "Guaranteed to Run" icon next to a course event, you can rest assured that your course event — date, time, location — will run. Guaranteed.

Private Team Training

Enroling at least 3 people in this course? Consider bringing this (or any course that can be custom designed) to your preferred location as a private team training.

For details, call 1-888-843-8733 or Click here »

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Course Tuition Includes:

After-Course Instructor Coaching
When you return to work, you are entitled to schedule a free coaching session with your instructor for help and guidance as you apply your new skills.

Free Course Exam
You can take your Learning Tree course exam on the last day of your course or online any time after class.


Training Hours

Standard Course Hours: 9:00 am – 4:30 pm
*Informal discussion with instructor about your projects or areas of special interest: 4:30 pm – 5:30 pm

Enhance Your Credentials with Professional Certification

Learning Tree's comprehensive training and exam preparation guarantees that you will gain the knowledge and confidence to achieve professional certification and advance your career.

Earn 17 PDUs

PMI, the Registered Education Provider logo, PMP, CAPM, PMI-ACP,
and PMBOK are marks of the Project Management Institute, Inc.

This course is approved by PMI® for 17 professional development units (PDUs). For more on the Project Management Institute and a full list of courses approved for PDUs.

Technical : 9 PDUs
Leadership : 1 PDUs
Business & Strategic : 7 PDUs

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“This was a great course on critical thinking and problem solving. I really enjoyed the curriculum and felt that it directly related to my work. It gave me new tools and a different perspective.”

- M. Murray, IT Business Analyst

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