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Unity Connection Administration (UCA) v11.0 describes Cisco Unity Connection administration features, options, and configuration settings as they apply to the administrator. The course presents Cisco Unity Connection with the focused goal of providing the administrators with the necessary skills to perform their day-to-day job functions using the Cisco Unity Connection version 11.0 system.
While the Cisco Unity Connection software used in the class will be version 11.0.1, the course material is applicable to versions 8.x, 9.x, 10.x or 11.x. The concepts and the lab tasks are the same for most of the Cisco Unity Connection software versions.
Note: The course ware and lab guide for this course are being provided in an encrypted digital format. To be able to view your digital kit, you will need to bring a suitable device to view the content. You can install your digital course material onto a Windows PC, Mac (OSX 10.6 & up), Apple iPad (iPAD2 & up preferred) or Android tablet (v4.1 & up preferred). You will need to install an encrypted document viewer on your device to be able to view the course material.
An Overview of Cisco Unity Connection
Whats New in 10.x/11.x?
Logging into Cisco Unity Connection Applications
Application interfaces
Single Sign-On
Understanding Users and Contacts
Preparing to Configure Users
Managing Multiple Users
Understanding Telephony Integration
How the System Handles Calls
Understanding the Dial Plan
Understanding User Features
Accessing Voice Messaging and User Features
Implementing Secure Messaging
Managing Distribution Lists
Creating an Audiotext Application
Greeting Administrator
Tools and Reports
Using the Disaster Recovery System
Hassle-Free Enrolment: No advance payment required to reserve your seat.
Tuition due 30 days after you attend your course.
Tuition — Standard: $2305 Government: $2030
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Jan 10 - 11
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Portland, OR
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Jan 10 - 11
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Jan 31 - Feb 1
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Memphis, TN
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Feb 14 - 15
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New York, NY
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Feb 28 - Mar 1
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Dallas, TX
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Mar 28 - 29
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Herndon, VA
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Portland, OR
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May 16 - 17
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Glendale, CA
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Overland Park, KS
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New York, NY
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Campbell, CA
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Nov 14 - 15
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Portland, OR
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$2305
$2030