This Unity Connection Administration training course describes Cisco Unity Connection administration features, options, and configuration settings as they apply to the administrator. The course presents Cisco Unity Connection with the focused goal of providing the administrators with the necessary skills to perform their day-to-day job functions using the Cisco Unity Connection version 11.0 system.
Redeem your Cisco Learning Credits (CLCs) for this Cisco Unity Connection training course.
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Note: The course ware and lab guide for this course are being provided in an encrypted digital format. To be able to view your digital kit, you will need to bring a suitable device to view the content. You can install your digital course material onto a Windows PC, Mac (OSX 10.6 & up), Apple iPad (iPAD2 & up preferred) or Android tablet (v4.1 & up preferred). You will need to install an encrypted document viewer on your device to be able to view the course material.
An Overview of Cisco Unity Connection
Whats New in 10.x/11.x?
Logging into Cisco Unity Connection Applications
Understanding Users and Contacts
Preparing to Configure Users
Managing Multiple Users
Understanding Telephony Integration
How the System Handles Calls
Understanding the Dial Plan
Understanding User Features
Accessing Voice Messaging and User Features
Implementing Secure Messaging
Managing Distribution Lists
Creating an Audiotext Application
Tools and Reports
Using the Disaster Recovery System
Yes, While the Cisco Unified Communications Manager software used in the class will be version 11.0.1, the course material is applicable to versions 8.x, 9.x, 10.x or 11.x.
During your checkout of the course, make sure to select Credits & Vouchers within the payment method. Highlight and click CLC and enter the sales order number that you were issued by Cisco.
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