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Unity Connection Administration (UCA) v11.0 describes Cisco Unity Connection administration features, options, and configuration settings as they apply to the administrator. The course presents Cisco Unity Connection with the focused goal of providing the administrators with the necessary skills to perform their day-to-day job functions using the Cisco Unity Connection version 11.0 system.
While the Cisco Unity Connection software used in the class will be version 11.0.1, the course material is applicable to versions 8.x, 9.x, 10.x or 11.x. The concepts and the lab tasks are the same for most of the Cisco Unity Connection software versions.
If CMA v11.0 is offered the same week as UCA v11.0, at the same location, you can attend the CMA & UCA for $3,695.00, giving you a $995.00 discount off the regular pricing for the individual classes.
Note: The course ware and lab guide for this course are being provided in an encrypted digital format. To be able to view your digital kit, you will need to bring a suitable device to view the content. You can install your digital course material onto a Windows PC, Mac (OSX 10.6 & up), Apple iPad (iPAD2 & up preferred) or Android tablet (v4.1 & up preferred). You will need to install an encrypted document viewer on your device to be able to view the course material.
An Overview of Cisco Unity Connection
Whats New in 10.x/11.x?
Logging into Cisco Unity Connection Applications
Application interfaces
Single Sign-On
Understanding Users and Contacts
Preparing to Configure Users
Managing Multiple Users
Understanding Telephony Integration
How the System Handles Calls
Understanding the Dial Plan
Understanding User Features
Accessing Voice Messaging and User Features
Implementing Secure Messaging
Managing Distribution Lists
Creating an Audiotext Application
Greeting Administrator
Tools and Reports
Using the Disaster Recovery System
Hassle-Free Enrolment: No advance payment required to reserve your seat.
Tuition due 30 days after you attend your course.
Tuition — Standard: $2305 Government: $2030
Jun 28 - 29
(2 Days)
9:00 AM - 4:30 PM CDT
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Jul 19 - 20
(2 Days)
9:00 AM - 4:30 PM CDT
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Jul 26 - 27
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9:00 AM - 4:30 PM EDT
Columbia, MD
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Jul 26 - 27
(2 Days)
9:00 AM - 4:30 PM EDT
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Aug 9 - 10
(2 Days)
9:00 AM - 4:30 PM CDT
Chicago (Rosemont), IL
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Aug 9 - 10
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Aug 16 - 17
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9:00 AM - 4:30 PM PDT
Glendale, CA
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Aug 23 - 24
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New York, NY
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Aug 23 - 24
(2 Days)
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Aug 30 - 31
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9:00 AM - 4:30 PM CDT
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Sep 13 - 14
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9:00 AM - 4:30 PM PDT
Campbell, CA
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Sep 13 - 14
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Sep 20 - 21
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Oct 11 - 12
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Chicago (Rosemont), IL
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Oct 11 - 12
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Nov 1 - 2
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Raleigh, NC
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Nov 1 - 2
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Nov 8 - 9
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9:00 AM - 4:30 PM PST
Glendale, CA
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Nov 15 - 16
(2 Days)
9:00 AM - 4:30 PM EST
Herndon, VA
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Nov 15 - 16
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9:00 AM - 4:30 PM EST
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Nov 29 - 30
(2 Days)
9:00 AM - 4:30 PM CST
Chicago (Rosemont), IL
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Nov 29 - 30
(2 Days)
9:00 AM - 4:30 PM CST
Online (WebEx)
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Dec 13 - 14
(2 Days)
9:00 AM - 4:30 PM PST
Campbell, CA
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Dec 13 - 14
(2 Days)
9:00 AM - 4:30 PM PST
Online (WebEx)
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Dec 20 - 21
(2 Days)
9:00 AM - 4:30 PM CST
Online (WebEx)
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Guaranteed to Run
When you see the "Guaranteed to Run" icon next to a course event, you can rest assured that your course event — date, time, location — will run. Guaranteed.Enroling at least 3 people in this course? Consider bringing this (or any course that can be custom designed) to your preferred location as a private team training.
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$2305
$2030