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Communications Manager Administration for Version 11.0 (CMA v11.0) is an instructor-led course for system administrators and customers involved with day-to-day operation of the Cisco Unified Communications Manager 11.0 (CUCM 11) product. This course will introduce you to the CUCM 11.0 system, the basic procedures for administering IP Phones and Users, understanding the Dial Plan and implementing Features. In addition to instructor-led lecture and discussions, you will configure CUCM and Cisco IP Phones in the lab, either in a live classroom or WebEx remote classroom environment. While the Cisco Unified Communications Manager software used in the class will be version 11.0.1, the course material is applicable to versions 8.x, 9.x, 10.x or 11.x. The concepts and the lab tasks are the same for most of the Cisco Unified Communications Manager software versions.
If CMA v11.0 is offered the same week as UCA v11.0, at the same location, you can attend the CMA & UCA for $3,695.00, giving you a $995.00 discount off the regular pricing for the individual classes.
Note: The courseware and lab guide for this course are being provided in an encrypted digital format. To be able to view your digital kit, you will need to bring a suitable device to view the content. You can install your digital course material onto a Windows PC, Mac (OSX 10.6 & up), Apple iPad (iPAD2 & up preferred) or Android tablet (v4.1 & up preferred). You will need to install an encrypted document viewer on your device to be able to view the course material.
Introduction to IP Telephony
Basics of CUCM Configuration
Configuring CUCM to Support Phones
Configuring CUCM to Support Users
Dial Plan Overview
Basics of Dial Plan Configuration
Advanced Dial Plan Configuration
Class of Control
Media Resources
User Features
System Features
Hassle-Free Enrolment: No advance payment required to reserve your seat.
Tuition due 30 days after you attend your course.
Tuition — Standard: $3515 Government: $3095
Aug 27 - 29
(3 Days)
9:00 AM - 4:30 PM CDT
Online (WebEx)
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Sep 10 - 12
(3 Days)
9:00 AM - 4:30 PM PDT
Campbell, CA
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Sep 10 - 12
(3 Days)
9:00 AM - 4:30 PM PDT
Online (WebEx)
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Sep 17 - 19
(3 Days)
9:00 AM - 4:30 PM CDT
Online (WebEx)
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Oct 8 - 10
(3 Days)
9:00 AM - 4:30 PM CDT
Chicago (Rosemont), IL
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Oct 8 - 10
(3 Days)
9:00 AM - 4:30 PM CDT
Online (WebEx)
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Oct 29 - 31
(3 Days)
9:00 AM - 4:30 PM EDT
New York, NY
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Oct 29 - 31
(3 Days)
8:00 AM - 4:30 PM EDT
Raleigh, NC
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Oct 29 - 31
(3 Days)
9:00 AM - 4:30 PM CDT
Online (WebEx)
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Nov 5 - 7
(3 Days)
9:00 AM - 4:30 PM PST
Glendale, CA
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Nov 12 - 14
(3 Days)
9:00 AM - 4:30 PM EST
Herndon, VA
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Nov 12 - 14
(3 Days)
9:00 AM - 4:30 PM EST
Online (WebEx)
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Nov 26 - 28
(3 Days)
9:00 AM - 4:30 PM CST
Chicago (Rosemont), IL
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Nov 26 - 28
(3 Days)
9:00 AM - 4:30 PM CST
Online (WebEx)
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Dec 10 - 12
(3 Days)
9:00 AM - 4:30 PM PST
Campbell, CA
Reserve Your Seat
Dec 10 - 12
(3 Days)
9:00 AM - 4:30 PM PST
Online (WebEx)
Reserve Your Seat
Dec 17 - 19
(3 Days)
9:00 AM - 4:30 PM CST
Online (WebEx)
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Jan 28 - 30
(3 Days)
9:00 AM - 4:30 PM CST
Chicago (Rosemont), IL
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Jan 28 - 30
(3 Days)
9:00 AM - 4:30 PM CST
Online (WebEx)
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Mar 25 - 27
(3 Days)
9:00 AM - 4:30 PM EDT
Herndon, VA
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Mar 25 - 27
(3 Days)
9:00 AM - 4:30 PM EDT
Online (WebEx)
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May 13 - 15
(3 Days)
9:00 AM - 4:30 PM PDT
Glendale, CA
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May 13 - 15
(3 Days)
9:00 AM - 4:30 PM PDT
Online (WebEx)
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Jul 15 - 17
(3 Days)
9:00 AM - 4:30 PM CDT
Overland Park, KS
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Jul 15 - 17
(3 Days)
9:00 AM - 4:30 PM CDT
Online (WebEx)
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Guaranteed to Run
When you see the "Guaranteed to Run" icon next to a course event, you can rest assured that your course event — date, time, location — will run. Guaranteed.Enroling at least 3 people in this course? Consider bringing this (or any course that can be custom designed) to your preferred location as a private team training.
For details, call 1-888-843-8733 or Click here »
$3515
$3095