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This Assertive Communication Skills training course will use video demonstrations, role-playing activities, journaling, and practical workshops to help you become self-aware of behavior patterns and increase your ability to get work done. Those who communicate with assertiveness rather than passivity or aggression are more likely to maintain positive workplace relationships while meeting their goals. Learn these assertiveness skills to communicate your message with authority and impact.
LIVE, INSTRUCTOR-LED
TRAINING AT YOUR SITE
Our FlexVouchers help you lock in your training budgets without having to commit to a traditional 1 voucher = 1 course classroom-only attendance. FlexVouchers expand your purchasing power to modern blended solutions and services that are completely customizable. For details, please call 888-843-8733 or chat live.
Apr 7 - 9
9:00 AM - 4:30 PM EDT
Herndon, VA / Online (AnyWare)
Jun 2 - 4
9:00 AM - 4:30 PM EDT
Ottawa / Online (AnyWare)
Oct 6 - 8
9:00 AM - 4:30 PM EDT
Herndon, VA / Online (AnyWare)
Nov 22 - 24
9:00 AM - 4:30 PM EST
Ottawa / Online (AnyWare)
Guaranteed to Run
When you see the "Guaranteed to Run" icon next to a course event, you can rest assured that your course event — date, time — will run. Guaranteed.Recognizing modes of interactive behavior
Contextual and situational considerations
Pinpointing patterns of behavior
Mapping how people handle conflict
Applying viable assertiveness techniques
Adopting effective assertiveness strategies
Committing to assertive and skillful outcomes
Developing the tools
Establishing a proactive assertiveness style
Practicing effective assertiveness principles
Constructing an assertiveness action plan
Putting the "action" into the assertiveness action plan
Recognizing modes of interactive behavior
Contextual and situational considerations
Pinpointing patterns of behavior
Mapping how people handle conflict
Applying viable assertiveness techniques
Adopting effective assertiveness strategies
Committing to assertive and skillful outcomes
Developing the tools
Establishing a proactive assertiveness style
Practicing effective assertiveness principles
Constructing an assertiveness action plan
Putting the "action" into the assertiveness action plan
The ability to communicate assertively, rather than passively or aggressively. With this you will be more likely to maintain positive workplace relationships and achieve work goals.
Yes! We know your busy work schedule may prevent you from getting to one of our classrooms which is why we offer convenient online training to meet your needs wherever you want, including online training.
Yes, you can receive PDUs from the Assertiveness Skills: Communicating with Authority & Impact course.
To find out how many PDUs you can receive, check out the PMI Q&A List ›
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