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Gain the foundational knowledge and skills to plan, implement, and optimize IT processes in this ITIL Service Capability training course. This five-day course will provide you with the foundational knowledge needed to pass the ITIL Intermediate Operational Support and Analysis certification exam, and four credits towards your ITIL Expert certification.
Event management
Incident management
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Problem management
Access management
Hassle-Free Enrolment: No advance payment required to reserve your seat.
Tuition due 30 days after you attend your course.
Tuition — Standard: $3710 Government: $3260
Jul 30 - Aug 3
(5 Days)
9:00 AM - 5:00 PM EDT
Ottawa / Online (AnyWare)
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Sep 17 - 21
(5 Days)
9:00 AM - 5:00 PM EDT
Herndon, VA / Online (AnyWare)
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Oct 22 - 26
(5 Days)
9:00 AM - 5:00 PM EDT
New York / Online (AnyWare)
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Jan 28 - Feb 1
(5 Days)
9:00 AM - 5:00 PM EST
Ottawa / Online (AnyWare)
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Mar 18 - 22
(5 Days)
9:00 AM - 5:00 PM EDT
Herndon, VA / Online (AnyWare)
Reserve Your Seat
Apr 1 - 5
(5 Days)
9:00 AM - 5:00 PM EDT
New York / Online (AnyWare)
Reserve Your Seat
Guaranteed to Run
When you see the "Guaranteed to Run" icon next to a course event, you can rest assured that your course event — date, time, location — will run. Guaranteed.Enroling at least 3 people in this course? Consider bringing this (or any course that can be custom designed) to your preferred location as a private team training.
For details, call 1-888-843-8733 or Click here »
$3710
$3260
Course Tuition Includes:
Days 1 - 4 Course Hours:
9:00 a.m. - 5:00 p.m.
Two 15-minute breaks
60-minute lunch
Day 5 Course Hours - Last Day:
9:00 a.m. - 4:00 p.m.
Two 15-minute breaks
60-minute lunch
Free Course Exam*:
2:30 p.m. - 4:00 p.m.
ITIL® is a registered trade mark of AXELOS Limited.
Learning Tree's comprehensive training and exam preparation guarantees that you will gain the knowledge and confidence to achieve professional certification and advance your career.
Learning Tree's comprehensive ITIL training provides a complete pathway for you to achieve ITIL certification. Read more ...
Earn 30 PDUs
PMI, the Registered Education Provider logo, PMP, CAPM, PMI-ACP,
and PMBOK are marks of the Project Management Institute, Inc.
This course is approved by PMI® for 30 professional development units (PDUs). For more on the Project Management Institute and a full list of courses approved for PDUs.
Business & Strategic : 30 PDUs