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Managing in an IT environment can greatly differ from traditional management practices, which means IT managers need to possess key skills and behaviours to get the most from their technical staff. In this training course, you learn to lead with vision, motivate and empower with passion, facilitate effective communication, and delegate with clarity to individuals and teams working in an IT environment.
A new management identity
Personalizing your management style
Incorporating EI into your management approach
Engaging and controlling your emotions
Exploring key motivators
Tailoring the approach to your team
Cultivating commitment and accountability
Following a proven step-by-step process
Organizing and developing effective teamwork
Leveraging team synergy
Enhancing team communication
Managing day-to-day performance
Minimizing disruptions in the workplace
Course Tuition Includes:
After-Course Instructor Coaching
When you return to work, you are entitled to schedule a free coaching session with your instructor for help and guidance as you apply your new skills.
Free Course Exam
You can take your Learning Tree course exam on the last day of your course or online any time after class.
Standard Course Hours: 9:00 am – 4:30 pm
*Informal discussion with instructor about your projects or areas of special interest: 4:30 pm – 5:30 pm
"The instructor explained management skills theories and processes in the context of practical, every-day management, so it was very easy to take the information she taught and apply it to real life! I have been able to implement self-awareness and emotional intelligence tools. And I also now have better strategies to help me delegate work within groups and effectively communicate with telecommuters."
- R. Michelson, Technical Analyst