IT Management Skills Training

Level: Foundation
Rating: 4.8/5 4.79/5 Based on 200 Reviews

In this IT management skills training course, you will gain the skills to manage an IT environment, learn to lead with vision, motivate and empower with passion, facilitate effective communication, and delegate with clarity. Managing in an IT environment can greatly differ from traditional management practices. This course will provide the key skills and behaviors needed to get the most from your technical staff.

IT Management Skills Training

Key Features of this IT Management Skills Training Course:

  • Learn IT management best practices
  • After-course instructor coaching benefit
  • Learning Tree end-of-course exam included

You Will Learn How To:

  • Respond to today’s complexity with an adaptive approach to management
  • Apply a new management mindset to inspire staff and deliver value
  • Enhance your leadership abilities by leveraging your emotional awareness
  • Employ effective delegation to train, empower, and raise levels of accountability
  • Engage your staff through effective communication and a culture of inclusion
  • Build effective teams able to accommodate real-world challenges



Choose the Training Solution That Best Fits Your Individual Needs or Organizational Goals


In Class & Live, Online Training

  • 3-day instructor-led training course
  • Earn 17 PMI PDUs
  • One-on-one after-course instructor coaching
  • Tuition can be paid later by invoice -OR- at the time of checkout by credit card
View Course Details & Schedule

Standard $2745 CAD

Government $2415 CAD




Team Training

  • Bring this or any training to your organization
  • Full - scale program development
  • Delivered when, where, and how you want it
  • Blended learning models
  • Tailored content
  • Expert team coaching

Customize Your Team Training Experience


Save More On Training with FlexVouchers – A Unique Training Savings Account

Our FlexVouchers help you lock in your training budgets without having to commit to a traditional 1 voucher = 1 course classroom-only attendance. FlexVouchers expand your purchasing power to modern blended solutions and services that are completely customizable. For details, please call 888-843-8733 or chat live.

In Class & Live, Online Training

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Note: This course runs for 3 Days

  • Mar 9 - 11 9:00 AM - 4:30 PM EST Herndon, VA / Online (AnyWare) Herndon, VA / Online (AnyWare) Reserve Your Seat

  • May 25 - 27 9:00 AM - 4:30 PM EDT Ottawa / Online (AnyWare) Ottawa / Online (AnyWare) Reserve Your Seat

  • Jul 6 - 8 9:00 AM - 4:30 PM EDT New York / Online (AnyWare) New York / Online (AnyWare) Reserve Your Seat

  • Sep 7 - 9 9:00 AM - 4:30 PM EDT Herndon, VA / Online (AnyWare) Herndon, VA / Online (AnyWare) Reserve Your Seat

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IT Management Skills Training Information

  • IT Management Course Description

    This includes 17 hours of Instructor-Led Training (ILT) or Virtual Instructor-Led Training (VILT) presented by an expert instructor-advisor.

IT Management Skills Training Outline

  • The Challenge of IT Management

    • Transitioning into management with a new management identity
    • Adopting best practices for an IT environment
    • Fostering a culture of inclusion in a world of diversity
  • Developing Management Excellence

    • Explaining the manager’s need for new concepts of management
    • Building managerial competencies
    • Applying modern leadership styles that provide value
  • Managing with Multiple Intelligences

    Engaging and controlling your emotions

    • Gaining knowledge and insight from the discipline of multiple intelligences
    • Leveraging emotional awareness to augment your personal leadership style
      • Empowering your staff for increased success and long-term growth
      • Leading by example
  • Delegating for Empowerment

    Cultivating commitment and accountability

    • Inspiring collaborative partnerships
    • Working with the strengths of your staff

    Following a proven step-by-step process

    • Planning your delegation and defining the task
    • Assigning the task to individuals or teams
    • Determining tracking and follow-up
    • Negotiating shared expectations
    • Setting ground rules within your team
  • Facilitating Success for IT Teams

    Leveraging team synergy

    • Creating a team state of mind
    • Facilitating team-building activities

    Enhancing team communication

    • Applying a three-level model for team building
    • Harnessing the power of dynamic and diverse teams
    • Cutting across organizational units, time zones and geographic boundaries
    • Overcoming the hidden overheard of separation
  • Reinforcing and Redirecting Performance through Coaching

    Managing day-to-day performance

    • Selecting suitable performance measures that work in a technical environment
    • Applying a continuous appraisal approach
    • Strengthening performance by integrating coaching and appraisal techniques

    Minimizing disruptions in the workplace

    • Recognizing and addressing ineffective performance
    • • Employing constructive feedback as a means of focusing positive behaviors

Team Training

IT Management Skills Training FAQs

  • What is the role of an IT manager?

    The IT Manager is responsible for overseeing an organization's technology infrastructure and the team that supports it.

  • Is this training part of an IT management certification course?

    This course is part of the following Learning Tree Management & Leadership Certification Paths:

    • Certified Specialist in IT Management Leadership
    • Certified Expert in IT Management Leadership

    To earn the certification, you must pass the end-of-course exams for the courses in the certification path.

  • Can I take this IT management course online?

    Yes! We know your busy work schedule may prevent you from getting to one of our classrooms which is why we offer convenient online training to meet your needs wherever you want. This course is available both in class and online.

Questions about which training is right for you?

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Herndon, VA / Online (AnyWare)
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Herndon, VA / Online (AnyWare)
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