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This provides an introduction for using Agile as a project management system for complex service process improvement. Learn how to utilize Kanban for tracking progress, and gain the knowledge for using the Lean fundamentals & metrics necessary to affect improvement in your projects and processes. Experienced instructors present the vital elements of Agile for Services (not software), including Scrum as a framework, and Kanban and Lean as project implementation methodologies.
LIVE, INSTRUCTOR-LED
TRAINING AT YOUR SITE
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CONTACT USOur FlexVouchers help you lock in your training budgets without having to commit to a traditional 1 voucher = 1 course classroom-only attendance. FlexVouchers expand your purchasing power to modern blended solutions and services that are completely customizable. For details, please call 888-843-8733 or chat live.
May 5 - 7
Online (WebEx)
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Aug 4 - 6
Online (WebEx)
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Oct 6 - 8
Online (WebEx)
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Guaranteed to Run
When you see the "Guaranteed to Run" icon next to a course event, you can rest assured that your course event — date, time — will run. Guaranteed.Those who need to gain an introductory understanding for working on Agile teams utilizing Kanban and Lean to move projects more quickly in a service process environment.
A 30-question multiple choice quiz is required. The quiz is made up of: select from 3 to 4 options to fill in the blank and true / false questions. A passing score is 70 out of 100 total points.
We utilize an in-class case study to reinforce the learning that takes place.
Instructor-led interactive LIVE ONLNE (via WebEx meeting) in 3 (4-hour) sessions with breaks which is approximately 12 hours of contact time or a 1.5-day (12 hours) On-site. Timing can be flexed to accommodate customer requirements.
Thayer School of Engineering at Dartmouth will issue a certification to participants who complete the Course attendance, pass the take home test and complete the case study. The certificate from Thayer School of Engineering at Dartmouth will be in pdf format.
Agile module is provided in pdf form for download from a drop box with participant easy access. Classroom case study and quiz are in WORD format. The quiz will be emailed separately and once completed it will be emailed back to the administrator.
All lectures that are live online are recorded. These recordings are provided in the drop box for download to the participant’s computer in the event of a missed session, or for review after the lecture(s). The format is MP4 and plays on virtually any computer. If classroom format, classroom sessions are not recorded.
Yes! We know your busy work schedule may prevent you from getting to one of our classrooms which is why we offer convenient online training to meet your needs wherever you want. This course is available online, in person, or as Private Team Training.
Thayer School of Engineering at Dartmouth will issue a certification to participants who complete the Course attendance, pass the take home test and complete the case study. The certificate from Thayer School of Engineering at Dartmouth will be in pdf format.