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Lean IT: Achieving Foundation Certification

COURSE TYPE

Foundation

Course Number

3630

Duration

2 Days

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The Lean IT methodology places customer value at the centre of every IT operation. This training course is designed to help you achieve your Lean IT Foundation Certification and adopt Lean IT in your organization while freeing up assets for process improvements, relieving pressure on resources, reducing wasteful activities, and easing resistance to change.

You Will Learn How To

  • Prepare for the Lean IT Foundation certification exam
  • Achieve operational excellence through improved agility, service quality, and efficiency
  • Involve all employees to continually improve services and preserve value with less effort
  • Optimize IT operations and processes supporting the most business-critical applications and services
  • Implement a rigorous problem solving process to achieve greater strategic and financial value

Important Course Information

Requirements:

  • Working knowledge at the level of:
    • Course 918, Agile Fundamentals: Scrum, Kanban, Lean & XP

Exam Information:

  • Students will have the option of taking the exam around 3:30pm on the 2nd day of training, or using a voucher for another time.
  • Exam details:
    • 65% passing score (26 of 40 multiple choice)
    • 60 minutes duration
    • Closed book

Course Outline

  • What is Lean?

Introduction to Lean

  • Definition of Lean IT
  • Historical development of Lean and Toyota Production System
  • 5 key Lean principles: customer value, value stream, flow, pull, and perfection
  • Study waste (muda), variability (mura), and overburden (muri)
  • Classification of Lean activities: value-add, necessary non-value-add, and non-value add
  • Utilizing the Deming circle for quality improvement
  • Discussing the key players: Shingo Prize
  • Lean IT Dimensions

Focusing on the Customer

  • Identifying the Voice of the Customer (VoC)
  • Considering types of customers and customer values
  • Reviewing the concept of Critical to Quality (CTQ)
  • Analyzing the VoC
  • Linking the VoC to CTQs
  • Identifying other sources of continuous improvement

Improving Existing Processes

  • Defining process and the basic processes in an organization
  • Utilizing goal, result, input, throughput, output, customer
  • Push and pull concepts
  • Definition of SIPOC mode
  • Value Stream Map
  • Importance of process metrics
  • Value improvement sources including heijunka and 5S

Enhancing Operational Performance

  • Improvement of performance to Deming circle
  • Key Performance Indicators
  • Time as an important factor within IT
  • Process Cycle Efficiency and Value Stream Mapping
  • Using skill and knowledge to ensure performance

Organization

  • Communication cascade and performance dialogue
  • Organizational requirements for Lean IT structuring
  • Speed of communication throughout the organization
  • The goal of management to empower employees
  • Kanban and other visual management boards

Behavior and Attitude

  • Types of Lean behavior
  • Traditional versus Lean management
  • Lean leadership: Go see, ask why, show respect
  • Making your lean transformation a long term success
  • Kaizen
  • Understanding the concept of Kaizen
  • Relating Kaizen to system, process and activity
  • Identifying Kaizen Events, Tools and Pitfalls
  • DMAIC: Define, Measure, Analyze, Improve and Control
  • Applying A3 to problem solving
  • Foundation Exam

Preparing for the exam

  • Gaining insight into the exam process
  • Applying proven tips for exam success
  • Practicing with sample test questions

Foundation Exam (Day 2)

  • Registration with APMG
  • Taking the Foundation Exam
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Convenient Ways to Attend This Instructor-Led Course

Hassle-Free Enrolment: No advance payment required to reserve your seat.
Tuition due 30 days after you attend your course.

In the Classroom

Live, Online

Private Team Training

In the Classroom — OR — Live, Online

Tuition — Standard: $2225   Government: $1950

Feb 26 - 27 (2 Days)
9:00 AM - 4:30 PM EST
Herndon, VA / Online (AnyWare) Herndon, VA / Online (AnyWare) Reserve Your Seat

How would you like to attend?

Live, Online
In-Class

Jun 11 - 12 (2 Days)
9:00 AM - 4:30 PM EDT
New York / Online (AnyWare) New York / Online (AnyWare) Reserve Your Seat

How would you like to attend?

Live, Online
In-Class

Aug 27 - 28 (2 Days)
9:00 AM - 4:30 PM EDT
Herndon, VA / Online (AnyWare) Herndon, VA / Online (AnyWare) Reserve Your Seat

How would you like to attend?

Live, Online
In-Class

Nov 26 - 27 (2 Days)
9:00 AM - 4:30 PM EST
New York / Online (AnyWare) New York / Online (AnyWare) Reserve Your Seat

How would you like to attend?

Live, Online
In-Class

Guaranteed to Run

Private Team Training

Enroling at least 3 people in this course? Consider bringing this (or any course that can be custom designed) to your preferred location as a private team training.

For details, call 1-888-843-8733 or Click here »

Tuition

Standard

Government

In Classroom or
Online

Standard

$2225

Government

$1950

Private Team Training

Contact Us »

Course Tuition Includes:

After-Course Instructor Coaching
When you return to work, you are entitled to schedule a free coaching session with your instructor for help and guidance as you apply your new skills.

Free Course Exam
You can take your Learning Tree course exam on the last day of your course or online at any time after class and receive a Certificate of Achievement with the designation "Awarded with Distinction."

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Training Hours

Standard Course Hours:9:00 am – 4:30 pm


FREE Online Course Exam (if applicable) – Last Day:3:30 pm – 4:30 pm


By successfully completing your FREE online course exam, you will:

  • Earn College Credit Units — Many Learning Tree courses are recommended for College Credits, which are accepted by over 2,000 colleges and universities, and may qualify you to receive Tuition Reimbursement.
  • Receive a Certificate of Achievement with the designation "Awarded with Distinction."

Each Course Day - Informal discussion with instructor about your projects or areas of special interest:4:30 pm – 5:30 pm

Enhance Your Credentials with Professional Certification

Learning Tree's comprehensive training and exam preparation guarantees that you will gain the knowledge and confidence to achieve professional certification and advance your career.

This course is an APMG International accredited Lean IT Foundation certification course.

Earn 11 PDUs


PMI, the Registered Education Provider logo, PMP, CAPM, PMI-ACP,
and PMBOK are marks of the Project Management Institute, Inc.

This course is approved by PMI® for 11 professional development units (PDUs). For more on the Project Management Institute and a full list of courses approved for PDUs.

Technical : 7 PDUs
Leadership : 2 PDUs
Business & Strategic : 2 PDUs

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