As a business analyst, you are the link between the business and its customers. This certification training course explores tools and techniques for maximizing the value delivered to your customer, and covers fundamental aspects of business analysis, as outlined by The Chartered Institute for IT, to prepare for the BCS Foundation Exam — a first step toward the BCS International Diploma in Business Analysis.
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The role of the Business Analyst in the business change life cycle
The framework for business analysis activities
Analyzing the business environment
Developing business metrics
Representing a holistic view of the business situation
Stakeholder analysis and management
Identifying and defining different perspectives
Developing a Business Activity Model
Analyzing business rules
Building the consensus Business Activity Model
Gap analysis - comparing the ideal and existing systems
Defining a new business model
Identifying requirements using business activity and business process models
The Business Case life cycle
Identifying and categorizing costs and benefits
Risk and impact identification, categorization, and management
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