Preferred method of contact:

Emotional Intelligence: Achieving Leadership Success

COURSE TYPE

Intermediate

Course Number

3411

Duration

3 Days

PDF Add to WishList

The most effective and successful leaders in organizations today have a high level of emotional intelligence, also referred to as Emotional Quotient (EQ). Through self-management tools and techniques, this training course provides you with the strategies to manage your emotions, respond usefully to the emotions of others, and improve personal effectiveness and team performance.

You Will Learn How To

  • Develop greater self-awareness and strengthen your leadership
  • Apply four core emotional intelligence competencies for achieving results
  • Demonstrate the attributes of an emotionally intelligent leader
  • Respond to difficult people by inspiring and fostering respect
  • Build and maintain an emotionally intelligent team

Important Course Information

Recommended Experience:

  • Time in a leadership role

Course Outline

  • The Basics of Emotional Intelligence

Establishing a common definition of EQ

  • EQ - a measure of one's emotional intelligence
  • Exploring intelligence as a multi-dimensional model

The benefits of EQ in the workplace

  • Assessing your individual EQ baseline
  • Applying EQ to become a more authentic leader
  • Self-Awareness: The Key to Emotional Intelligence

Expanding self-awareness

  • Balancing your brain's internal Advisors: Emotional, Rational, Intuitive and Instinctual
  • The impact of head, heart and guts on behavior
  • 10 self-awareness strategies

The value of the EQ Competency Model

  • Evaluating a proven emotional competency model
  • The core competencies: self-awareness, self-management, social awareness and relationship management

Appraising and interpreting your EQ

  • Outlining your personal profile
  • Determining your strengths and areas for development
  • The Competent Self-Manager

Recognizing and affirming your emotions

  • Benefiting from being honest and open with yourself
  • Expanding your behavioral repertoire for personal effectiveness
  • Emphasizing the importance of personal congruency
  • Increasing the range of your emotional vocabulary

Developing personal authenticity

  • Demonstrating authentic leadership through your actions
  • Balancing personal effectiveness through greater control and flexibility of your emotional responses
  • Leading With Courage

Applying EQ best practices

  • Differentiating between managers and leaders
  • Gaining insight into your leadership courage
  • Consciously thinking as a leader

Taking control of your negative self-talk

  • 10 self-management strategies
  • Banishing self-disempowering words
  • Reframing ineffective language
  • Disputing unhelpful thought processes
  • Interpersonal Effectiveness: Social Awareness and Relationship Management

Reading the emotional landscape

  • Recognizing and valuing the emotions of others
  • Expressing authentic thoughts and feelings
  • Reflecting and paraphrasing for effective listening

Creating a productive team environment

  • Practicing self-disclosure to improve relationships
  • Applying the Johari Window framework
  • Leveraging active listening techniques
  • Responding thoughtfully to difficult people

Facilitating effective communication

  • Applying strategies for managing relationships
  • Creating a positive emotional landscape
  • Actively engaging the emotions of others
  • Matching your words with your body language
  • Building an Emotionally Intelligent Team

Building strong teamwork

  • Establishing group norms that bring out the best in teams
  • Constructively managing your workplace anger
  • Facilitating emotional honesty and trust

Balancing individual team member roles

  • Handling strong emotional reactions
  • Motivating others through authentic leadership
  • Fostering employee engagement and morale
  • Applying Emotional Intelligence

Practicing emotionally intelligent leadership

  • Creating the climate for performance excellence
  • Acting on personal insights and breakthroughs
  • Adopting effective leadership behaviors and attitudes
  • Exemplifying emotional self-control
  • Moving forward with your EQ plan
Show complete outline
Show Less

Convenient Ways to Attend This Instructor-Led Course

Hassle-Free Enrolment: No advance payment required to reserve your seat.
Tuition due 30 days after you attend your course.

In the Classroom

Live, Online

Private Team Training

In the Classroom — OR — Live, Online

Tuition — Standard: $2745   Government: $2415

Nov 1 - 3 (3 Days)
9:00 AM - 4:30 PM EDT
New York / Online (AnyWare) New York / Online (AnyWare) Reserve Your Seat

How would you like to attend?

Live, Online
In-Class

Dec 13 - 15 (3 Days)
9:00 AM - 4:30 PM EST
Herndon, VA / Online (AnyWare) Herndon, VA / Online (AnyWare) Reserve Your Seat

How would you like to attend?

Live, Online
In-Class

Jan 3 - 5 (3 Days)
9:00 AM - 4:30 PM EST
Rockville, MD / Online (AnyWare) Rockville, MD / Online (AnyWare) Reserve Your Seat

How would you like to attend?

Live, Online
In-Class

Jan 31 - Feb 2 (3 Days)
9:00 AM - 4:30 PM EST
Toronto / Online (AnyWare) Toronto / Online (AnyWare) Reserve Your Seat

How would you like to attend?

Live, Online
In-Class

Feb 21 - 23 (3 Days)
9:00 AM - 4:30 PM EST
Ottawa / Online (AnyWare) Ottawa / Online (AnyWare) Reserve Your Seat

How would you like to attend?

Live, Online
In-Class

Mar 7 - 9 (3 Days)
9:00 AM - 4:30 PM EST
Herndon, VA / Online (AnyWare) Herndon, VA / Online (AnyWare) Reserve Your Seat

How would you like to attend?

Live, Online
In-Class

May 2 - 4 (3 Days)
9:00 AM - 4:30 PM EDT
New York / Online (AnyWare) New York / Online (AnyWare) Reserve Your Seat

How would you like to attend?

Live, Online
In-Class

May 30 - Jun 1 (3 Days)
9:00 AM - 4:30 PM EDT
Rockville, MD / Online (AnyWare) Rockville, MD / Online (AnyWare) Reserve Your Seat

How would you like to attend?

Live, Online
In-Class

Jun 27 - 29 (3 Days)
9:00 AM - 4:30 PM EDT
Herndon, VA / Online (AnyWare) Herndon, VA / Online (AnyWare) Reserve Your Seat

How would you like to attend?

Live, Online
In-Class

Jul 18 - 20 (3 Days)
9:00 AM - 4:30 PM EDT
Toronto / Online (AnyWare) Toronto / Online (AnyWare) Reserve Your Seat

How would you like to attend?

Live, Online
In-Class

Aug 22 - 24 (3 Days)
9:00 AM - 4:30 PM EDT
Ottawa / Online (AnyWare) Ottawa / Online (AnyWare) Reserve Your Seat

How would you like to attend?

Live, Online
In-Class

Guaranteed to Run

Show all dates
Show fewer dates

Private Team Training

Enroling at least 3 people in this course? Consider bringing this (or any course that can be custom designed) to your preferred location as a private team training.

For details, call 1-888-843-8733 or Click here »

Tuition

Standard

Government

In Classroom or
Online

Standard

$2745

Government

$2415

Private Team Training

Contact Us »

Course Tuition Includes:

After-Course Instructor Coaching
When you return to work, you are entitled to schedule a free coaching session with your instructor for help and guidance as you apply your new skills.

Free Course Exam
You can take your Learning Tree course exam on the last day of your course or online at any time after class and receive a Certificate of Achievement with the designation "Awarded with Distinction."

Prev
Next

Training Hours

Standard Course Hours: 9:00 am – 4:30 pm
*Informal discussion with instructor about your projects or areas of special interest: 4:30 pm – 5:30 pm

FREE Online Course Exam (if applicable) – Last Day: 3:30 pm – 4:30 pm
By successfully completing your FREE online course exam, you will:

  • Have a record of your growth and learning results
  • Bring proof of your progress back to your organization
  • Earn credits toward industry certifications (if applicable)

Enhance Your Credentials with Professional Certification

Learning Tree's comprehensive training and exam preparation guarantees that you will gain the knowledge and confidence to achieve professional certification and advance your career.

Earn 17 PDUs


PMI, the Registered Education Provider logo, PMP, CAPM, PMI-ACP,
and PMBOK are marks of the Project Management Institute, Inc.

This course is approved by PMI® for 17 professional development units (PDUs). For more on the Project Management Institute and a full list of courses approved for PDUs.

Technical : 3 PDUs
Leadership : 11 PDUs
Business & Strategic : 3 PDUs

Read more ...

“The Emotional Intelligence course gave me tools to prepare for negotiations. This has helped me to recognize situations where more planning could have been done up front to improve the outcome of a meeting as well as the ability to prepare successfully for my own meetings.”

- L. Renouf, Global Pricing Manager
Infineum UK Limited

Prev
Next
Chat Now

Please Choose a Language

Canada - English

Canada - Français