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Improve customer satisfaction and achieve consistent quality with this quality assurance training. In this course, you learn to define, design, and effectively lead Quality Assurance (QA) activities using proven techniques tailored for your life cycle model — such as conducting reviews, walkthroughs, inspections, and audits, and controlling major components using Configuration Management (CM) practices.
Analyzing the components of quality
Implementing a road map
Applying verification and validation techniques for error detection
Detecting defects while applying inspection techniques
The types of audits
Comparing industry standards
Initiating the auditing process
Participating in an audit
Defining the components of a CM system
Managing and controlling products for consistency
Fostering learning through process improvement
Achieving excellence through metrics
Analyzing data through root cause analysis
Coordinating the next steps
Course Tuition Includes:
After-Course Instructor Coaching
When you return to work, you are entitled to schedule a free coaching session with your instructor for help and guidance as you apply your new skills.
Free Course Exam
You can take your Learning Tree course exam on the last day of your course or online any time after class.
Standard Course Hours: 9:00 am – 4:30 pm
*Informal discussion with instructor about your projects or areas of special interest: 4:30 pm – 5:30 pm