Leading and Managing Virtual Teams Training

Level: Intermediate
Rating: 4.8/5 4.79/5 Based on 39 Reviews

This Leading and Managing Virtual Teams training course will provide a deep understanding of the communication and collaboration tools that allow virtual working to be the normal mode of working today. In this training course, you learn to effectively lead virtual teams across distances, time zones, organizational separation, and cultural differences, while continuously delivering results across multi-site and international environments.

Key Features of this Managing Virtual Teams Training:

  • Attend online, in person, or bring this course to your facility
  • After-course instructor coaching

You Will Learn How To:

  • Build and maintain virtual teams to create success
  • Design an action plan to optimize team effectiveness
  • Maintain team performance through key collaborative relationships
  • Facilitate teams using effective communication technologies
  • Manage the risks and benefits of distance and cultural diversity

Choose the Training Solution That Best Fits Your Individual Needs or Organisational Goals


In Class & Live, Online Training

  • 2-day instructor-led training course
  • Earn 17 PMI PDUs
  • One-on-one after-course instructor coaching
  • Tuition can be paid later by invoice -OR- at the time of checkout by credit card
View Course Details & Schedule

Standard $2225 CAD

Government $1950 CAD




Team Training

  • Bring this or any training to your organization
  • Full - scale program development
  • Delivered when, where, and how you want it
  • Blended learning models
  • Tailored content
  • Expert team coaching

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In Class & Live, Online Training

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Note: This course runs for 2 Days

  • Mar 7 - 8 9:00 AM - 4:30 PM EST Online (AnyWare) Online (AnyWare) Reserve Your Seat

  • Apr 19 - 20 9:00 AM - 4:30 PM EDT Online (AnyWare) Online (AnyWare) Reserve Your Seat

  • Jun 6 - 7 9:00 AM - 4:30 PM EDT Online (AnyWare) Online (AnyWare) Reserve Your Seat

  • Sep 6 - 7 9:00 AM - 4:30 PM EDT Online (AnyWare) Online (AnyWare) Reserve Your Seat

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Important Managing Virtual Teams Course Information

  • Prerequisites

    No special background is required. You only need the desire to become more effective in managing and operating in a virtual work place environment.

  • Who Should Attend

    • People taking on the responsibility of virtual management for the first time
    • Established leaders and managers who would like to develop a more effective approach to the challenges of delivering results across organizational, geographical and time boundaries
    • Individuals who are part of a virtual team

Managing Virtual Teams Course Outline

  • Introduction and Overview

    • Identifying the differences between co-located and virtual working
    • Dealing with the realities of effective global teamwork
    • Assessing the impact of management in a virtual environment
  • Creating a Model for Effective Management in the Virtual World

    Overcoming the challenges of working in virtual teams

    • Planning to meet the individual and team challenges of operating virtually
    • Meeting the motivational challenges of individuals and teams
    • Managing the impact of separation factors including distance, time zones and cultures
    • Proactively adopting a model that focuses on relationships, communication and tasks

    Analyzing the impact of distance on collaborative working

    • Comparing working together with working apart and plugging the gaps
    • Factoring in the effect of trust among team members

    Establishing the foundation for effective collaboration

    • Providing what team members need to be successful
    • Focusing on the needs of a virtual team
  • Building and Maintaining a Virtual Team

    Proactively developing a team with a common goal

    • Identifying key staff competencies and qualities
    • Balancing an individual's technical and virtual contributions
    • Mapping the key relationships to enhance team success
    • Analyzing the perspectives and priorities of stakeholders
    • Assessing the impact of current communications with stakeholders

    Managing dynamics

    • Orienting new virtual team members through onboarding
    • Managing the virtual learning dip
    • Running effective virtual team start-up sessions
    • Start-ups sessions: face-to-face or virtual?
  • Technology, Communication and the Virtual Workplace

    Enhancing the benefits of virtual collaboration

    • Developing proactive communication approaches
    • Measuring the impact of technology tools in filtering the richness of human communications
    • Generating structured processes for selecting the right medium for key team activities
    • Auditing the communication landscape
    • Focusing on training in the use of common available tools

    Leveraging key virtual technologies

    • E-mail
    • Intranets/Extranets
    • IM
    • Blogs
    • Wikis
    • Social Networking
    • Conferencing and collaboration tools
    • Tips for using e-mail efficiently
    • Evaluating virtual tools to maximize communication
  • Managing Diversity and Distance

    Working with cultural diversity

    • Culture from different perspectives: organizational, national, regional and international
    • Exploring levels and categories of culture
    • Impact of culture on communications, negotiations and relationships
    • Responding positively to the range and depth of cultures
    • Incorporating cultural differences to benefit the team

    When things go wrong at a distance

    • Proactive approaches to conflict pressure points
    • Developing an empathetic approach to energy levels of team members
  • Creating an Action Plan to Lead Virtual Work

    Taking a proactive approach to daily leadership

    • Refocusing leadership actions using a three-level model
    • Practical tips for successfully managing virtual work
    • Shifting to a new set of management priorities
    • Adopting a proactive vs. reactive management approach to virtual operations

Team Training

Managing Virtual Teams Training FAQs

  • Can I learn how to manage virtual teams online?

    Yes! We know your busy work schedule may prevent you from getting to one of our classrooms which is why we offer convenient online training to meet your needs wherever you want. This course is available online, in person, or as Private Team Training.

  • How does this virtual teams training course approach the topic of managing in virtual situations?

    Separation amplifies the effect of a number of factors that are relatively insignificant when managing a team of people in the same location.

    The planning phase of virtual projects and activities must allow for the numerous risk factors that can impact delivery-time differences, cultural perspectives, interpersonal friction and communication errors. This approach enables managers to be more robust and realistic in planning and executing.

    Recognizing that there is a problem and then choosing the best response to the situation are key skills. Anticipating the challenge is an even more effective approach that requires an enabling, proactive mindset and a move away from the common model of reactive management.

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