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The Art of Coaching: Enabling Employees to Achieve Their Potential



Course Number



2 Days
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You Will Learn How To

  • Apply coaching techniques to unlock employee potential and maximize performance
  • Harness the art of coaching to forge collaborative relationships
  • Structure a framework for mutually effective learning and development
  • Develop the coaching skills, attitudes and behaviours to foster success at all levels
  • Recognize and adapt to individual and situational differences
  • Create a positive, supportive environment that generates commitment and enthusiasm

Course Outline

  • The Powerful Art of Coaching

The spirit and practice of coaching

  • Creating a symbiotic relationship between organizational and individual performance
  • Building a performance-enhancing culture
  • Forging a partnership of trust and respect

Benefits of coaching

  • The positive effect on the bottom line
  • Reinforcing and maximizing training outcomes
  • Reaping the emotional rewards of achievement

Coaching: The critical cornerstone of leadership

  • Benchmarking coaching attitudes and skills
  • Experiencing "magnificence"
  • Structuring the Learning and Coaching Cycle

Setting the foundation

  • Clarifying expectations through well-formed outcomes
  • Examining alternative pathways to achievement
  • Eliciting the current reality
  • Drafting the coaching contract

Supporting the learning process

  • Creating a learning environment
  • Demonstrating the art of high-quality listening
  • Asking structured questions
  • Sharing perceptions
  • Applying proactive and reactive coaching techniques

Reviewing the results

  • Establishing shared insight through quality feedback
  • Encouraging self-evaluation
  • Fostering self-awareness and self-responsibility
  • Closing the loop and reviewing success
  • Honing Your Coaching Skill Set

Creating a supportive environment

  • Building trust and mutual respect
  • Providing "psychological safety"
  • Demonstrating emotional intelligence

Leveraging coaching language techniques

  • Utilizing the questioning technique
  • The use of silence
  • Reinforcement
  • Redirecting
  • Reframing
  • Coaching language patterns
  • Clarifying goals
  • Solving problems
  • Overcoming limiting beliefs
  • Exploring deeper emotions
  • Adapting Your Coaching Style to Individuals and Situations

Developing insight into self and others

  • Assessing individual needs
  • Eliciting values and motivators
  • Setting challenging and realistic goals

Adopting appropriate coaching styles

  • Profiling your personal behaviour patterns
  • Managing the coaching dynamic
  • Selecting effective interventions
  • Flexing between different coaching styles

Overcoming internal and external barriers to coaching

  • Challenging mental models
  • Recognizing and addressing reluctance
  • Rejecting misconceptions

Team coaching

  • Creating a common vision of excellence
  • Ensuring interactivity for maximum benefit
  • Coaching for Commitment

The passion of the coach

  • Instilling passion and commitment in others
  • Unleashing the power of positive dialog
  • Optimizing individuality and uniqueness
  • Co-achieving through mutual support and learning
  • Promoting transformational coaching

Meeting the moral commitment of modern leadership

  • Creating the climate for performance excellence
  • Providing leadership to instill self-belief
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Exclusive Private Team Training Course

Enhance your team's effectiveness and boost productivity with this course, delivered privately to your organization or to any preferred location, including options for hybrid or all-virtual delivery via AnyWare.

This training course could be customized, and combined with other courses, to meet the specific needs of your team's training.

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Attendee Benefits

After-Course Instructor Coaching
When you return to work, you are entitled to schedule a free coaching session with your instructor for help and guidance as you apply your new skills.

Free Course Exam
You can take your Learning Tree course exam on the last day of your course or online any time after class.


Enhance Your Credentials with Professional Certification

Learning Tree's comprehensive training and exam preparation guarantees that you will gain the knowledge and confidence to achieve professional certification and advance your career.

Earn 11 PDUs

PMI, the Registered Education Provider logo, PMP, CAPM, PMI-ACP,
and PMBOK are marks of the Project Management Institute, Inc.

“The Learning Tree Course definitely gave me a lot of self-confidence and also provided me with a level of skill that I can build on.”

- P. Elksnis, IT Technician
Pictons Solicitors

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