ITIL 4 Leader: Digital and IT Strategy Training

Level: Advanced

ITIL 4 Leader: Digital and IT Strategy is the final module to launch from the ITIL 4 certification scheme and completes the ITIL 4 Strategic Leader designation. ITIL 4 Leader: Digital and IT Strategy adds a new perspective to the ITIL 4 guidance and elevates the discussion around ITIL concepts to an organizational strategy level.

The module enables IT and digital leaders to influence and drive strategic business decisions, by helping them to:

Create an appropriate digital strategy aligned to the wider business goals.
Understand how business and IT leaders across the globe are responding to digital disruption by reshaping corporate strategy, adapting processes and even repurposing entire business models.
Explore the use of the ITIL 4 framework to support organizations on their digital transformation journey, addressing service management challenges and utilizing new technology.

The course prepares you for the ITIL 4 Leader: Digital and IT Strategy exam.

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Key Features of this ITIL 4 Leader: Digital and IT Strategy Training:

ITIL 4 Leader: Digital and IT Strategy exam included (exam taken in class or exam voucher provided)
After-course instructor coaching benefit
Practice exams, prep questions, and additional resources included

You Will Learn How To:

Demonstrate the use of ITIL Guiding Principles in Digital and IT Strategy decisions and activities
Understand why organizations need to change the way they do business in markets disrupted by digital and information technology, and relate this to the concepts of strategy that they will need to master as they make these changes
Relate the concepts of Digital and IT Strategy, the Service Value System and the Service Value Chain and explain how they work together to create value in markets being transformed by digital and information technology
Understand how an organization uses Digital and IT Strategy to remain viable in environments disrupted by digital technology
Understand strategic approaches made possible by digital and information technology to achieve customer / market relevance and operational excellence
Understand the risks and opportunities of Digital and IT Strategy
Understand the steps and techniques involved in defining and advocating for a Digital and IT Strategy
Understand how to implement a Digital and IT Strategy

Choose the Training Solution That Best Fits Your Individual Needs or Organizational Goals

LIVE, INSTRUCTOR-LED

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3-day instructor-led training course
One-on-one after course instructor coaching
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Standard $2650

Government $2330

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Note: This course runs for 3 Days *

*Events with the Partial Day Event clock icon run longer than normal but provide the convenience of half-day sessions.

Dec 2 - 4 9:00 AM - 4:30 PM EST Online (AnyWare) Reserve Your Seat
Jan 13 - 15 9:00 AM - 4:30 PM EST Ottawa / Online (AnyWare) Reserve Your Seat
Feb 24 - 26 9:00 AM - 4:30 PM EST Herndon, VA / Online (AnyWare) Reserve Your Seat
Mar 24 - 26 9:00 AM - 4:30 PM EDT New York / Online (AnyWare) Reserve Your Seat
Apr 21 - 23 9:00 AM - 4:30 PM EDT Ottawa / Online (AnyWare) Reserve Your Seat
May 19 - 21 9:00 AM - 4:30 PM EDT Herndon, VA / Online (AnyWare) Reserve Your Seat
Jun 16 - 18 9:00 AM - 4:30 PM EDT New York / Online (AnyWare) Reserve Your Seat
Jul 14 - 16 9:00 AM - 4:30 PM EDT Ottawa / Online (AnyWare) Reserve Your Seat
Aug 18 - 20 9:00 AM - 4:30 PM EDT Herndon, VA / Online (AnyWare) Reserve Your Seat

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Partial Day Event

Learning Tree offers a flexible schedule program. If you cannot attend full day sessions, this option consists of four-hour sessions per day instead of the full-day session.

Important ITIL 4 Leader: Digital and IT Strategy Training Information

Important Information
To take this module, candidates must hold either:
- A certificate in ITIL 4 Foundation
OR
- A certificate in the ITIL 4 Managing Professional Transition module
AND
- Candidates must be able to demonstrate that they have a minimum of three year’s managerial experience.
What do I need to complete before the instructor-led class?
- Before your event, you will be sent an electronic pre-course study guide and the ITIL 4 Leader DITS Publication, which you should read as part of the 21 hours of personal study.
Who Should Attend This Course
This module is for IT and business directors, heads of department, aspiring C-Suite professionals and other senior business leaders across the organization who are looking for guidance that will help them:
- Craft a digital vision.
- Develop a cross-organizational digital strategy.
- Strategically manage risk.
- Drive organizational change.
- Survive and thrive in a VUCA environment.