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Gain the foundational knowledge and skills for building an effective IT organization that supports and complements ITIL best practices in this ITIL Practitioner training course. This two-day course will provide you with the foundational knowledge needed to pass the ITIL Practitioner certification exam, and three credits towards your ITIL Expert certification.
Identifying key concepts
Applying the Guiding Principles
Executing the CSI Approach
Defining and determining CSFs and KPIs
Building a Current State Assessment Plan
Fostering Effective Communication
Implementing Communication Tools and Techniques
Defining Purpose, Value, and Challenges
Identifying Tools and Techniques to support improvement
Applying key concepts
Exam Preparation
Hassle-Free Enrolment: No advance payment required to reserve your seat.
Tuition due 30 days after you attend your course.
Tuition — Standard: $1725 Government: $1450
May 10 - 11
(2 Days)
9:00 AM - 5:00 PM EDT
Online (AnyWare)
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Jun 14 - 15
(2 Days)
9:00 AM - 5:00 PM EDT
New York / Online (AnyWare)
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Jul 12 - 13
(2 Days)
9:00 AM - 5:00 PM EDT
New York / Online (AnyWare)
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Jul 19 - 20
(2 Days)
9:00 AM - 5:00 PM EDT
Rockville, MD / Online (AnyWare)
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Sep 13 - 14
(2 Days)
9:00 AM - 5:00 PM EDT
Herndon, VA / Online (AnyWare)
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Nov 1 - 2
(2 Days)
9:00 AM - 5:00 PM EDT
Toronto / Online (AnyWare)
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Dec 20 - 21
(2 Days)
9:00 AM - 5:00 PM EST
New York / Online (AnyWare)
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Feb 4 - 5
(2 Days)
9:00 AM - 5:00 PM EST
Rockville, MD / Online (AnyWare)
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Feb 28 - Mar 1
(2 Days)
9:00 AM - 5:00 PM EST
Herndon, VA / Online (AnyWare)
Reserve Your Seat
Guaranteed to Run
When you see the "Guaranteed to Run" icon next to a course event, you can rest assured that your course event — date, time, location — will run. Guaranteed.Enroling at least 3 people in this course? Consider bringing this (or any course that can be custom designed) to your preferred location as a private team training.
For details, call 1-888-843-8733 or Click here »
$1725
$1450
Course Tuition Includes:
Day 1 Course Hours
9:00 a.m. to 5:00 p.m.
Two 15-minute breaks
45-Minute lunch
Day 2 Course Hours - Last Day:
9:00 a.m. - 2:45 p.m.
Two 15-minute breaks
45-minute lunch
Free Course Exam*:
2:45 p.m. - 5:00 p.m
ITIL® is a registered trade mark of AXELOS Limited.
Learning Tree's comprehensive training and exam preparation guarantees that you will gain the knowledge and confidence to achieve professional certification and advance your career.
Learning Tree's comprehensive ITIL training provides a complete pathway for you to achieve ITIL certification. Read more ...
Earn 11 PDUs
PMI, the Registered Education Provider logo, PMP, CAPM, PMI-ACP,
and PMBOK are marks of the Project Management Institute, Inc.
This course is approved by PMI® for 11 professional development units (PDUs). For more on the Project Management Institute and a full list of courses approved for PDUs.
Technical : 1 PDUs
Leadership : 3 PDUs
Business & Strategic : 7 PDUs