Start your ITIL 4 certification journey on the right foot! Learning Tree's accredited ITIL 4 Foundation certification instructor-led training course and virtual academy provide you with the knowledge needed to pass the ITIL 4 Foundation Certification exam. Explore the ITIL 4 end-to-end IT/digital operating model for the creation, delivery, and continual improvement of tech-enabled products and services and how technology and IT teams play a crucial role in wider business strategy.
Are you new to ITIL or looking for a more in-depth look into ITIL 4?
Try our full ITIL 4 Foundation course, ITIL 4 Foundation Certification Training. Specifically designed for those who are new to ITIL, it walks you through ITIL 4 so that you can prepare for and pass the ITIL 4 Foundation Exam on the last day of class. In-class or web proctoring exam included!
NEW! Personalized ITIL 4 Foundation Adaptive Virtual Academy * includes Expert guidance too!
Effective April 1, 2021, this Learning Tree training course features the Take2 re-sit exam option. In the case of an unsuccessful result, you can retake the exam within six months of your first try.
Interested in ITIL Team Training?
Jul 12 9:00 AM - 4:30 PM EDT Online (AnyWare)
Oct 18 9:00 AM - 4:30 PM EDT Ottawa / Online (AnyWare)
Jan 10 9:00 AM - 4:30 PM EST New York / Online (AnyWare)
Apr 19 9:00 AM - 4:30 PM EDT Ottawa / Online (AnyWare)
Guaranteed to RunWhen you see the "Guaranteed to Run" icon next to a course event, you can rest assured that your course event — date, time — will run. Guaranteed.
No specific experience is required to join! But do bring your curiosity and willingness to try new, innovative things.
Once you register for the academy, you will first be directed to a virtual collaboration space hosted by our top ITIL subject matter experts. There they will provide you with instructions on how to interact with the adaptive course and other digital resources. The collaboration space is always available for any questions. Be sure to check in frequently as new webinars, group coaching sessions, and individual office hours are posted frequently. Based on YOUR PERSONAL interaction with the materials, our ITIL 4 experts will work with you throughout your annual term to get you ready to pass the ITIL 4 Foundation exam and set you on a path for long-term ITIL success!
Adaptive learning is a method of on-demand instruction that orchestrates artificial intelligence and sophisticated algorithms to present the next appropriate action based on what it knows about each unique learner. It evolves moment-by-moment using trial and error as the environment changes. This allows the learner to make mistakes and pursue misconceptions, closely mimicking real-world cognitive situations in a consequence-free environment, and providing an effective and engaging experience. Such personalization increases efficiency, as well as engagement, by taking into consideration what each learner has already mastered — reducing time to learning by 50% on average.
That is completely up to you! Adaptive learning is proven to reduce learning time by 50% since it takes into account what you already know - only presenting content when you need it.
In general, it can take anywhere from 20 minutes to 2 hours to complete each modulo, so potentially anywhere from 140 minutes to 14 hours, depending on your comfort level with the material.
This official app available for iOS devices provides you with everything you need to practice answering questions and monitoring your learning progress.
It doesn't stop there! Your enrolment in the ITIL 4 Foundation Virtual Academy entitles you to a 30% discount on all live, instructor-led ITIL courses - even beyond Foundation - which is key to realizing the value of ITIL for you and your organization.