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Learning Tree Employment
Learning Tree International (NASDAQ: LTRE) is a leading provider of vendor-independent training to IT professionals and managers in business and government organizations. The company has differentiated itself through its independence from hardware and software vendors, the breadth, depth and high quality of its course curriculum and its global reach for the last 35 years.
If you"re a confident, energetic, resourceful professional then it"s time you joined an organization where these qualities are valued and utilized – an organization like Learning Tree International!
Currently, we are seeking:
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| To Join our Sr Mgmt team for our Ottawa, Ontario location. This is a full-time position.
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| Commencing Date: |
As soon as possible |
Job Summary:
To join our senior management team. The incumbent will bring forward exceptional abilities to execute sales plans and identify business opportunities, an astute understanding of customers and an energetic focus to achieving sales results through the inside telesales team, located in Ottawa, Ontario.
In summary, this position will be responsible for the successful management of the Public Course Sales department, including planning, organizing, training and directing the outbound sales, inbound sales and service teams to meet or exceed weekly, monthly and annual sales targets, key performance indicator goals and drive growth from our strategic and key accounts. The VP is also expected to spend a portion of her/his time in the field both with individual accounts and co-traveling with sales personnel.
To receive a full copy of the Job Description please contact the Human Resources Department here.
Required Knowledge and Experience:
- A post-secondary Diploma or Degree in the area of Sales/Business Management or other relevant education or an equivalent combination of relevant work experience and education;
- Minimum of 5-10 years of senior sales management experience, with strong telemarketing content, preferably in information technology industry along with previous inside and outside sales experience;
- Excellent spoken and written communication skills in the English language and the ability to influence others;
- Exceptional leadership, organizational, and time management skills;
- Excellent interpersonal, analytical, negotiation and facilitation skills;
- Superior level of commitment to high standards in customer service, initiative, vision & enthusiasm;
- Demonstrated success in achieving and surpassing goals/quotas;
- Must have experience developing and managing a budget, as well as experience with establishing and maintaining profit margins;
- Strong computer skills in word processing, spreadsheet, database systems, internet, and electronic mail. Along with demonstrated experience in designing databases or spreadsheets to track, monitor and measure sales results;
- Exposure to technical and/or management training industry and customer base is highly beneficial;
- Ability to communicate in the French Language is considered to be an asset;
- Ability to travel if required.
We believe outstanding people plus superior dedication and teamwork will always result in outstanding sales, service and customer satisfaction—the key to our success.
To Apply:
Should you have the abilities and competence we are looking for, want to join a dynamic team and make a contribution, please forward your resume and covering letter to:
Learning Tree International
Attention: Gail D'Aoust
Director, Operations
2300-160 Elgin Street
Ottawa, Ontario
K2P 2N8
E-mail: gail_d'aoust@learningtree.ca
We appreciate the interest of all applicants; however, only those selected for an interview will be contacted.
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| To join our public sales team for our Ottawa, Ontario location. This assignment is a regular full-time (Monday – Friday 8:30am - 5:00pm) position.
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| Hours of Work: |
Monday – Friday (8:30 am – 5:00 pm) |
| Commencing Date: |
As soon as possible |
Job Summary:
This position works under the general direction of the Vice-President of Public Sales; the Inside Sales Executive reports to the Inside Sales Manager on a day-to-day basis and is responsible for initiating and making outgoing sales telephone calls based on system generated leads to promote & sell Learning Tree courses. By using effective professional telephone sales techniques the Outbound Sales Executive not only enrolls individuals in our training courses but prospects training contacts and decision makers to develop accounts with government/private sector agencies. Telephone selling is the primary function of this position.
To receive a full copy of the Job Description please contact the Human Resources Department here.
Required Knowledge and Experience:
- A post-secondary Diploma or Degree in the area of Sales/Business Management or other relevant education or an equivalent combination of relevant work experience and education;
- Inside sales experience in a fast—paced environment, including telesales or a professional sales background in a business setting;
- A proven track record in successfully promoting and achieving/exceeding targets/deadlines;
- Excellent interpersonal, spoken and written communication skills in the English language;
- Ability to be an active team player & a contributor to the overall success of the team;
- A demonstrated high level of enthusiasm in dealing with customers & co-workers;
- Commitment to superior customer service, with the ability to resolve issue/problems;
- A high level of personal interest/desire with enhancing sales skills/knowledge;
- Excellent organizational and administrative capabilities;
- Ability to establish priorities to meet deadlines, work independently or collaboratively;
- Self-motivator with inherent high level of energy and initiative;
- Strong computer skills in database systems, electronic mail, & internet. Specifically, the ability to navigate a computerized data entry system or other relevant applications;
- Ability to communicate in the French Language would be considered an asset, however, not essential.
To Apply:
Should you have the abilities and competence we are looking for and want to join a dynamic team and make a contribution, please forward your resume and cover letter to:
Learning Tree International
Attention: Gail D'Aoust
Director, Operations
2300-160 Elgin Street
Ottawa, Ontario
K2P 2N8
E-mail: gail_d'aoust@learningtree.ca
We appreciate the interest of all applicants; however, only those selected for an interview will be contacted.
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Top of Page
| To join our dynamic team for our Ottawa, Ontario location. This assignment is a regular full-time (Monday – Friday 8:30am – 5:00 pm) position.
|
| Hours of Work: |
Monday – Friday (8:30 am – 5:00 pm) |
| Commencing Date: |
As soon as possible |
Job Summary:
Working within a call centre environment, the Customer Service Representative is responsible for effectively responding to incoming calls and enrolling or documenting the necessary information to complete the enrollment process. The CSR is also responsible for proactive solicitation of referrals, renewals, providing support to the outbound team and generating leads for the Outbound Team.
To receive a full copy of the Job Description please contact the Human Resources Department here.
Required Knowledge and Experience:
- Relevant post secondary education in Administration or an equivalent combination of relevant work experience;
- Minimum of one (1) year of professional customer service/administrative experience;
- A demonstrated willingness to effectively promote and achieve/exceed targets by using customer service/sales techniques;
- Proven commitment to high standards in customer service;
- Excellent communication, organization, and interpersonal skills;
- Demonstrated ability to be able to work effectively in a team environment;
- Excellent administrative skills and proven ability to work to a fine level of detail;
- Self-motivator with inherent high level of energy and initiative;
- Strong microcomputer skills in the area of database systems, spreadsheets, word processing and e-mail are essential
- Ability to communicate in the French Language is considered to be an asset.
To Apply:
Should you have the abilities and competence we are looking for and want to join a dynamic team and make a contribution, please forward your resume and cover letter to:
Learning Tree International
Attention: Gail D'Aoust
Human Resources Manager
2300-160 Elgin Street
Ottawa, Ontario
K2P 2N8
E-mail: gail_d'aoust@learningtree.ca
We appreciate the interest of all applicants; however, only those selected for an interview will be contacted.
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| To join our dynamic team for our Ottawa, Ontario location. This assignment is a one—year term, 35 hour work week assignment (Monday – Friday 8:30am – 4:30 pm)
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| Hours of Work: |
Monday – Friday (8:30 am – 4:30 pm) |
| Commencing Date: |
As soon as possible |
Job Summary:
The Lead Generator will make outgoing calls to students from our database who have not taken a course in sometime and will look to uncover and pursue new training opportunities in order to generate a lead/referral for the Sales team for follow-up. The Lead Generator will also obtain, record/document and pass along all necessary information to the Sales Team from the customer to complete the potential lead. Additionally, the Lead Generator will work closely with colleagues across the business to ensure that internal and external customers consistently receive the highest levels of service.
To receive a full copy of the Job Description please contact the Human Resources Department here.
Required Knowledge and Experience:
- Excellent interpersonal, spoken and written communication skills in the English language;
- A demonstrated high level of enthusiasm in dealing with customers & co-workers – “people person”;
- Commitment to superior customer service with the ability to resolve issues/problems;
- Self-motivator with inherent high levels of energy and initiative;
- Strong computer skills in database systems, specifically, the ability to navigate a computerized data entry system or other relevant applications;
- Sales and customer service experience - telesales in a professional sales background in business-to-business sales would be considered an asset;
- Ability to communicate in the French Language would be considered an asset, however, not essential.
To Apply:
Should you have the abilities and competence we are looking for and want to join a dynamic team and make a contribution, please forward your resume and cover letter to:
Learning Tree International
Attention: Gail D'Aoust
Human Resources Manager
2300-160 Elgin Street
Ottawa, Ontario
K2P 2N8
E-mail: gail_d'aoust@learningtree.ca
We appreciate the interest of all applicants; however, only those selected for an interview will be contacted.
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