Leadership during Times of Change in Government

You Will Learn How To

Communicate effectively with senior managers to fully assess the extent and implications of upcoming change
Engage with their team and communicate upcoming change effectively
Identify important motivators and factors for maintaining a constructive climate
Establish priorities for change in the context of a team's regular work flow
Involve their team in planning for and managing change within their setting
Provide positive feedback and recognition of team efforts

Course Benefits

The Canadian Federal Government is going through a time of change, including the deficit reduction action plan. Re-organization is happening and new strategies are being implemented. To transition successfully through this period of change, leaders need to be a key part of the change cycle. They are the bridge between the desired change and the inevitable challenges of implementation. Their communication and attitudes shape the response from their teams. In this course, they will be equipped with the skills and tools they need to lead their teams successfully through this process of change.

Who Should Attend

Managers and supervisors within the Canadian Public Service who are expected to engage and lead their teams through an ongoing cycle of change.

Course 499A Content

Assessing and Defining the Change

Developing a comprehensive knowledge about upcoming change
Recognizing the underlying causes and requirements for change
Clarifying roles in the change process: senior management, work group and your own
Assessing and defining the change through dialogue and communication
Defining acceptance measures and building constructive approaches
Identifying the impacts of the change: human, work process, objectives and outcomes

Planning and Developing Strategies for Managing the Change

Analyzing alternatives, choices and gaps
Identifying restraining and supporting elements: human, situational, policies and procedures
Developing hands-on strategies: operational, training and learning, communication, transition, ongoing assessment of progress
Developing and refining change success factors

Implementing and Managing the Transition

Preparing your team: motivating, supporting and communicating through techniques adapted to individuals and situations
Managing perceptions and dealing with issues brought on by change
Monitoring transition issues and people's response to change
Troubleshooting: managing resistance and setbacks
Tracking results and recognizing achievements

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