Business Analysis Introduction: Defining Successful Projects

Course 211 | 3 Days

Attendee Rating

Evaluations in the Last 12 Months
  • 5 stars: 66%
    5 Star Ratings: 66%
  • 4 stars: 31%
    4 Star Ratings: 31%
  • 3 stars: 2%
    3 Star Ratings: 2%
  • 2 stars: 1%
    2 Star Ratings: 1%
  • 1 star: 0%
    1 Star Ratings: 0%
Business Analysis Introduction: Defining Successful Projects

You Will Learn How To:

  • Apply best practices of the business analysis discipline
  • Conduct a business-needs analysis to elicit stakeholder requirements
  • Apply techniques to identify issues and opportunities
  • Create effective requirements and communication plans
  • Manage solution assessment and validation
Participants developing a requirements plan.

Workshop Activities Include:

  • Analyzing and prioritizing business needs
  • Applying elicitation techniques
  • Deploying root cause analysis techniques
  • Writing SMART business objectives
  • Conducting stakeholder analysis
  • Deploying the affinity diagramming technique

About This Course: You will gain the foundational knowledge needed to effectively perform key business analysis functions. You learn how to apply a core business analysis framework as well as participate in interactive workshops to improve your analytical competencies.

NEW! FREE After-Course Instructor Coaching - available after May 1, 2014.
Click here to learn more about this & other Attendee Benefits

  • Course Info

    Course 211 Content

    Defining Business Analysis

    Overview of the business analysis discipline

    • Key roles and responsibilities
    • Distinguishing between business analysis and other related disciplines

    Introducing the business analysis framework

    • The framework and A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide)
    • Industry best practices from the International Institute of Business Analysis® (IIBA®)

    Capturing Business Requirements through Elicitation

    Gathering business needs at the organizational or department levels

    • Performing needs-analysis
    • Choosing the best elicitation technique
    • Soliciting enterprise-level contextual analysis

    Identifying the nine elicitation techniques

    • Verifying the necessary steps to gather information
    • Recording and confirming elicitation results

    Conducting Enterprise Analysis

    Analyzing the business landscape

    • Categorizing and prioritizing business needs and issues using affinity diagrams
    • Assessing business capabilities and gaps

    Detecting problems and finding opportunities

    • Exposing root causes of problems
    • Finding opportunities for growth
    • Identifying elements of the initial solution scope
    • Developing action-oriented business initiatives to address business needs and opportunities

    Measuring the feasibility of options

    • 2x2 analysis grid
    • Prioritization matrices
    • Anticipating project benefits and costs

    Documenting critical project parameters

    • Building SMART project objectives
    • Specifying critical project elements and deliverables

    Planning and Monitoring the Business Analysis Process

    Planning for requirements analysis

    • Documenting assumptions, ground rules and templates
    • Producing a requirements development plan to guide and manage the process
    • Building the communication plan

    Performing stakeholder analysis

    • Identifying key stakeholders
    • Analyzing the impact stakeholders have on a project

    Developing a change management process

    • Baselining your plan
    • Following the defined change management process
    • Managing the change control process

    Managing and Communicating Requirements

    Analyzing requirements

    • Verifying, prioritizing and organizing requirements
    • Specifying the requirements document
    • Identifying key relationships using traceability

    Executing the communication plan

    • Addressing common pitfalls typically encountered during requirements development
    • Validating the requirements document with key stakeholders
    • Managing stakeholder agreement and conflict

    Assessing and Validating Solutions

    Allocating requirements

    • Optimizing business value
    • Evaluating dependencies between requirements

    Assessing organizational readiness

    • Identifying organizational capability gaps
    • Defining business and technical organizational impacts

    Developing Business Analysis Competencies

    • Going beyond the mechanics of analysis
    • IIBA Business Analysis Competency framework

    Who Should Attend

    Anyone interested in gaining a broad knowledge of the key tasks and techniques involved in business analysis or anyone who needs to effectively analyze business options and outcomes.

    Training Hours

    Standard class hours:
    9:00 a.m. - 4:30 p.m.

    Last day class hours:
    9:00 a.m. - 3:30 p.m.

    Free optional course exam:
    3:30 p.m. - 4:30 p.m.

    Each class day:
    Informal discussion with instructor about your projects or areas of special interest:
    4:30 p.m. - 5:30 p.m.

  • More Course Info

    What is this course about?

    In this course, the role of the "business analyst" is defined as an intermediary managing the interests and needs of both the business/project management and IT communities. You learn a logical framework for conducting key business analysis activities throughout the various phases of the business analysis life cycle. This framework is based on A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide). This course provides not only best practices and theory but practical tools and techniques that can be applied immediately within your organization.

    What background do I need?

    This is an introductory course to business analysis and requires no specific prerequisite technical or business knowledge. However, a familiarity with project management and basic business administration is helpful.

    Who will benefit from this course?

    This course is valuable for anyone who needs to apply the knowledge and skills of the business analyst role within their organization. New or experienced business analysts, as well as others who regularly team with business analysts including functional managers, project managers, developers and testers, may benefit greatly.

    What is business analysis?

    By definition, business analysis is a set of tasks, knowledge and techniques required to identify business needs and determine solutions to business problems. In today's organizations, business analysts are often referred to as business systems analysts, systems analysts and other titles. No matter the title, the primary role of the business analyst remains the same: to examine the business needs and recommend an appropriate solution approach to meet those needs.

    Although, technically, business analysis is distinct from financial analysis, project management, quality assurance, organizational development, testing, training and documentation development, it is entirely possible that within streamlined organizations the business analyst may perform some of these related functions as well. In any case, the business analyst often works closely with these other functional areas.

    What industry standards are used in this course?

    The International Institute of Business AnalysisTM (IIBA®) has defined an industry-wide standard of practices described in the BABOK® Guide.

    Does this course cover business case development?

    This course provides a broad overview of the tasks and techniques that a business analyst performs when creating a business case.

    For exclusive coverage on developing a business case, you may want to consider Course 212, Building an Effective Business Case. Course 212 supplements the knowledge gained in Course 211 and enables you to apply the business analysis skills from Course 211 toward the construction of a business case.

    What other templates and practical skills are offered in this course?

    This course is designed to offer a broad cross-section of the business analysis discipline. The specific templates, tools and techniques offered in this course are immediately applicable to various aspects of business analysis.

    These practical skills and templates include:

    • An introduction to the tasks and techniques found in the BABOK® Guide
    • Elicitation techniques including affinity diagraming, a brainstorming activity for gathering and prioritizing business needs, and planning a focus group session including creation of a discussion guide
    • Stakeholder identification and analysis
    • Workflow diagraming
    • Writing "SMART" business objectives
    • Understanding of the business analyst competency model

    I am interested in learning modeling techniques. Will this course help?

    This course presents an introduction to some foundation concepts of static and dynamic business modeling.

    How much time is spent on each topic?

    Content Hours
    The role of the business analyst, definitions and introducing the BABOK® Guide 2.0
    BA planning and monitoring 2.5
    Enterprise analysis 4.0
    Elicitation 2.5
    Requirements analysis 2.0
    Requirements management and communication 2.0
    Solution assessment and validation 1.0
    Developing business analysis competencies 1.0

    Times, including the workshops, are estimates; exact times may vary according to the needs of each class.

    What kind of workshops does this course offer?

    Approximately 60% of this course is spent on interactive workshops designed to reinforce the business analysis concepts taught and provide you with practical experiences that can be applied as soon as you return to work. These workshops include:

    • Analyzing and prioritizing competing business needs using brainstorming technique called affinity diagraming
    • Planning a focus group session
    • Selecting the appropriate elicitation technique based on your stakeholder community
    • Stakeholder analysis
    • Writing SMART business objectives
    • Developing requirements plan components
    • Communicating the detailed requirements package to stakeholders

    I'm attending this course from work using AnyWare, Learning Tree's Web-based remote attendance platform. How will that impact what I learn?

    You will participate fully in the course and acquire the same knowledge and skills as your classmates who participate in the classroom. You will have the same course materials, be able to easily communicate back and forth and ask questions of your instructors and peers.

    Will I learn to write detailed requirements?

    The writing of a detailed requirements package is an in-depth process that this course does not cover in detail. This course focuses primarily on planning the detailed requirements development process, techniques used to gather requirements and understanding the analysis and management of requirements.

    Those interested in learning to actually write well-formed user requirements should take Course 315, Developing User Requirements: The Key to Project Success. Those who wish to develop user and system requirements specifically in a software development environment should consider Course 218, User & System Requirements for Successful Software Development.

    Is this course endorsed by the IIBA?

    Yes. Learning Tree is an IIBA Endorsed Education ProviderTM (EEPTM). This course has been approved by IIBA as supporting the core concepts and knowledge outlined in the BABOK® Guide.

    Completion of this course counts as 17 continuing development units (CDUs) that will assist you in qualifying for or maintaining certification.

    Is this course applicable toward a Project Management Institute (PMI®) certification?

    Yes. Though this course is not designed as preparation for an exam, it is beneficial to anyone working toward, or maintaining, a PMI certification. Completion of this course provides 17 professional development units (PDUs).

    How does this course relate to other Learning Tree courses?

    The following courses can help you expand you skills as a business analyst:

  • Certification/Credits

    Many Learning Tree courses provide industry continuing education credits. You can also earn a Learning Tree Professional Certification in your area of expertise and prepare for popular industry certifications. See below for continuing professional development credits associated with this course.

    Certification Core Course This course qualifies as a Core Course in our Job-Specific Professional Certification Program. Read More...
    IIBA 17 CDUsThis course is approved by IIBA for 17 continuing development units (CDUs). Read More...
    PMI 17 PDUThis course is approved by PMI® for 17 professional development units (PDUs). For more on the Project Management Institute and a full list of courses approved for PDUs. Read More...
  • Tuition

    3-Day TuitionPer AttendeeNotes
    Commercial $2,695

    Click here for multi-course savings plans.

    Tuition payment is not required at time of enrolment.

    Government $2,370

Guaranteed to Run Guaranteed to Run event

Scheduled Event Scheduled event

LiveLinked Event LiveLinked event

Course Dates
3 Days

Attend from Home, Work or AnyWare Centre Via AnyWare Learn More »


Attend In-Class or LiveLinked at an Education Centre
Learn More »

Ed. Centre


First - Select Your Date:


Then - Select Your Attendance Method:

*NOTE: Los Angeles events run from 9am-4:30pm Pacific Time thus also from 12pm-7:30pm Eastern Time

Your Attendance Options
for this Instructor-Led Course


Attend from Home, Work or your nearest AnyWare Learning Centre via AnyWare

Attend via AnyWare

Experience your course from home, work or your nearest AnyWare Learning Centre and enjoy the same highly effective, hands-on instructor-led training using AnyWare – our superior, web-based course attendance platform. To learn more about AnyWare, Click here »

  • Ottawa: Downtown, Kanata & East End
  • Toronto: Downtown, Mississauga & Scarborough
Education Centre

Attend from one of our Education Centres or from a Attend from a LiveLinked ClassroomLiveLinked Classroom

Attend in an Education Center

In-Class at an Education Centre

Experience your course in a purpose-built Education Centre that provides many unique amenities. To learn more about our Education Centres, Click here »

From a Attend from a LiveLinked ClassroomLiveLinked Classroom

Experience your course in a custom-designed LiveLinked Classroom, which is connected to your instructor-led course at the hosting education centre. You and your fellow attendees are provided with:

  • Dedicated computers
  • Multiple large high-definition displays
  • An advanced audio and video system

To learn more about LiveLinked Classrooms, Click here »

Tuition & Savings Plans

Take advantage of our Multi-Course Tuition Savings Plans. Learn more »

Enrol Today – Hassle Free!

Call 1-888-843-8733 or enrol online by selecting your date above.

  • No advance payment required.
  • No fees for cancellation or rescheduling, ever.
  • Take up to 30 days after your course date to pay.
  • Satisfaction guaranteed – or you pay no tuition.

You can bring this course on-site to your organization

Bring Learning Tree Training to your workplace with our On-Site Training Solution. Learn more »

"I shared some of the key learning points of the Business Case course with my team, and this triggered a different thinking on how to work with our tasks."

– L. Sabio
Area Product Manager
Sony Ericsson