Request Info

Salutation

First Name

Last Name

Job Title

Department

Mailstop

Company

Address

P.O. Box

City

Province

Postal Code

Country
List

Work Telephone

Ext.

E-mail Address

Information provided will be used to communicate with you about our products.
Privacy Statement

A representative will contact you to follow up your request.

 
Special offer: Free Courses with Training Vouchers.

 

Hands-On PC Configuration and Troubleshooting


Course 1454 Days

 E-mail E-mail  Print Print  Q&A Q&A  PDF PDF  Facebook Facebook  Twitter Twitter

Quick Enrol

You Will Learn How To

  • Safely disassemble and reassemble a complete PC system
  • Install and configure the motherboard and adapter cards
  • Fix PC hardware and software problems
  • Install and configure hard disks, DVD-ROMs and PC memory
  • Utilize power-on self-test (POST) and advanced diagnostics
  • Troubleshoot PC hardware and driver problems with Device Manager

Course Benefits

PCs are the lifeblood of an organization, flowing with the constant traffic of information and data vital to daily operation. Maintaining these machines and responding quickly and effectively to trouble takes skilled professionals. In this course, hands-on exercises provide you with the knowledge and experience to take apart and reassemble computer components, and use specific techniques for identifying the source of hardware and software problems.

Who Should Attend

All personnel involved in the daily operation, maintenance and support of PC hardware and software.

Hands-On Training

You perform exercises on Core 2 Duo systems with Serial ATA hard disks, PCIe video cards and DVD-ROM drives. Exercises throughout this course reinforce the skills you gain in class, including:
  • Disassembling the PC safely
  • Installing a DVD-ROM drive and PCIe video card
  • Identifying faults with POST and advanced diagnostics
  • Expanding memory
  • Installing and configuring hard disks
  • Installing Windows 7 XP mode
  • Troubleshooting device drivers
  • Installing and configuring a TCP/IP network

Course 145 Content

Taking Apart the PC

Identifying key hardware components

  • The motherboard and power supply
  • Microprocessor and chipset
  • Display adapters and memory cards
  • Hard disk and DVD drives

Seeing how the PC is designed

  • Structuring memory
  • Bus types: ISA, PCI, AGP and PCIe
  • Distinguishing among x86, Pentium I-IV and Core Duo systems

Basic software components

  • Basic Input Output System (BIOS)
  • Configuring BIOS settings
  • Managing device drivers with Device Manager

Troubleshooting Strategy for PCs

Designing a troubleshooting methodology

  • Avoiding trouble: preventive maintenance
  • Ascertaining where to begin testing
  • Pinpointing common failure causes
  • Finding the board with the problem

Running the power-on self-test (POST)

  • Troubleshooting system faults with POST
  • Using POST audio and video error codes
  • Determining what POST doesn't test

Employing advanced diagnostic programs

  • Testing for motherboard failures
  • Isolating keyboard and display problems
  • Solving interrupt (IRQ) and I/O conflicts

Working with Basic PC Components

Exploring the motherboard

  • CPU types: x86, Pentium, Itanium, Dual-Core, Quad-Core
  • Configuring jumper and CMOS settings
  • Upgrading motherboards
  • Adding plug-and-play components

Troubleshooting the power supply

  • ATX power supply standby behavior
  • Solving common power supply problems
  • Uninterruptible power supplies and UPS monitoring software

Configuring I/O Devices and Displays

Making use of input/output devices

  • Setting I/O device configurations
  • Configuring and testing network interface cards
  • Testing network card operation

Improving computer I/O capabilities

  • Universal Serial Bus (USB 2.0, 3.0)
  • Firewire (IEEE 1394)

Monitors and display adapters

  • AGP and PCI Express-video adapters
  • Refresh, dot pitch and native resolution
  • 2-D, 3-D graphics accelerator cards

The Memory

Upgrading memory

  • Choosing and installing memory
  • Determining memory speed
  • Memory types: SDRAM, DDR-2, DDR-3

Troubleshooting memory problems

  • Locating failed memory devices using memory diagnostic tests
  • Detecting problems in lower memory with POST

Installing Disk Drives

Selecting disk drives

  • Parallel ATA, Serial ATA, SCSI and Ultra-SCSI
  • Configuring drive setting and cable connections

Using hard disk drives

  • Partitioning and formatting drives
  • Upgrading to larger hard disks
  • Optimizing hard disk performance

Mastering advanced-drive technologies

  • SCSI drive configuration
  • Exploring optical drive technology (CD/DVD/Blu-ray drives)

Printers and Portable Computers

Managing printers and ports

  • Configuring serial and parallel ports
  • Solving common printer problems
  • Identifying laser printer components

Networking fundamentals

  • Connecting a PC to a network
  • Establishing TCP/IP settings
  • Wireless network fundamentals

<< Back to PC and Mac Support Course List
 

Related Courses


The CompTIA Authorized Quality Curriculum logo is a proprietary trademark of CompTIA. All rights reserved.
 
Hands-On PC Configuration and Troubleshooting

Training Dates

US Dates

Mar 27 - 30Reston, VA enrol
Aug 7 - 10New York enrol

More Dates and Locations.

Tuition

$ 3,220Standard Tuition
Tuition with a Savings Plan
$ 2,2952-Course Passport
$ 1,8353-Course Passport
$ 1,7604-Course Passport
$ 2,950Voucher 5-Pack
$ 2,830Government Discount

On-Site &
Custom Training

Bring this or any Learning Tree course to your location or have it customized for your organization.

Hands-On PC Configuration and Troubleshooting

Participants disassemble and reassemble complete PC systems in class.


Average Attendee Evaluation

Evaluations in the last 12 months

5 stars:
71%
4 stars:
25%
3 stars:
2%
2 stars:
2%
1 star:   0%

 
Ten Questions to Ask Your Training Provider - Position Paper

CAQC 145 CEU 23 Credits